John Ellis
Tewksbury,MA
Summary
Detail Oriented and always Customer Service Focused. Excited to problem solve and learn. Friendly and personable, will go out of my way to do the right thing. Very sales driven, and hard working.
Overview
8
8
years of professional experience
Work History
Restaurant Owner
Liberty Pizza
04.2022 - Current
- Manage payroll, and cost controls.
- Supervise restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Maintained positive relationships with local community.
- Ensured compliance with all health department regulations.
- Negotiated favorable lease terms with property owners, securing prime location spots at reduced rental rates.
Owner-Operator
Danvers Pizza & Subs
07.2020 - 12.2023
- Designed and branded a pizza and sub shop. Tripling the sales of the Pizza Hut that was in the location before.
- Built and designed the entire menu from scratch.
- Hired and Developed a team of 15 workers to run the shop.
- Acquired many large accounts at Trampoline parks, Sporting venues, Arcades, anywhere hosting kids birthday parties.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Built relationships with food vendors.
- When ready to sell, found a buyer myself and handled the entire sale without a broker.
- Solved every problem that the business faced.
- Handled all scheduling and permitting when personally attending local Food Shows to showcase our brand.
Head Chef
Red Heat Tavern
03.2017 - 04.2020
- Managed food costs effectively with careful menu planning, accurate portion control, and utilization of seasonal ingredients.
- Placed orders to restock items before supplies ran out.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Developed strong vendor relationships.
- Managed a staff of over 30, all the way from hiring, to training, to employee development, and all scheduling.
Education
High School Diploma -
Billerica Memorial High School
Massachusetts 06.2012
Skills
- Customer engagement
- Problem Solving
- Go-Getter
- Menu development
- Food Show set up experience
- Account Acquisition
- Multi-tasking
- Planning ahead
Timeline
Restaurant Owner
Liberty Pizza
04.2022 - Current
Owner-Operator
Danvers Pizza & Subs
07.2020 - 12.2023
Head Chef
Red Heat Tavern
03.2017 - 04.2020
High School Diploma -
Billerica Memorial High School