Dedicated service professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Always looking to both improve and challenge myself.
Hi, I’m
John Erickson
Wayzata,MN
Summary
Overview
3
years of professional experience
Work History
Maynard's Excelsior
Expo/Manager/Server
06.2020 - Current
Job overview
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Led team of servers to consistently meet customer service and sales targets.
- Completed daily procedure checklist and communicated changes to servers and kitchen staff.
- Established team strengths and weaknesses and exploited opportunities to boost employee output and customer satisfaction.
- Evaluated kitchen employee performance, initiated disciplinary actions and reassigned staff to meet changing customer volumes.
Education
Minnetonka High SchoolMinnetonka, Minnesota
High School Diploma
06.2022
University Overview
Skills
- Attention to Detail
- Disciplinary Action
- Training New Hires
- Employee Development
- Operational Efficiency
- Organizing and Prioritizing
Timeline
Expo/Manager/Server
Maynard's Excelsior
06.2020 - Current
Minnetonka High School
High School Diploma
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