John Ferguson
Woodstock,GA
Summary
Hardworking experienced employee in the restaurant industry. Several years overseeing high-traffic establishments, both from management and employee points of view. Talented at serving for large, diverse teams of culinary. Comfortable taking responsibility for everything from back-office operations to dining room performance.
Overview
3
3
years of professional experience
Work History
Restaurant Manager
Wendy's
Woodstock, GA
01.2024 - 09.2024
- Oversaw the recruitment, hiring, onboarding, training, and scheduling of new employees.
- Resolved customer complaints in a professional manner to please all customers.
- Adhered to all health department regulations.
- Communicated well and used strong conversation skills to establish positive relationships with guests and employees.
Waiter
Olive Garden
Kennesaw, GA
01.2023 - 11.2023
- Greeted guests and answered questions about menu items.
- Provided excellent customer service to ensure repeat customers.
- Checked with customers to ensure that they were enjoying their meals.
Restaurant Manager
Culver's Restaurant
Woodstock, GA
07.2022 - 02.2023
- Assisted with kitchen preparation during peak times as needed.
- Inspected dining room area regularly for cleanliness and adherence to safety standards.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Server
Chicago's Steak & Seafood
Roswell, GA
10.2021 - 02.2022
- Direct training in a busy dining environment
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
Education
Attaining Bachelor's Degree -
Kennesaw State University
Kennesaw, GA05-2028
Skills
- Team member support
- Guest Engagement
- Effective customer upselling
- Professional Appearance
- Menu item recommendation
- Food safety understanding
Affiliations
- Football from 1st Grade to Now.
- Delta Tau Delta Fraternity - Director of Philanthropy Events and Director of Social Events
Timeline
Restaurant Manager
Wendy's
01.2024 - 09.2024
Waiter
Olive Garden
01.2023 - 11.2023
Restaurant Manager
Culver's Restaurant
07.2022 - 02.2023
Server
Chicago's Steak & Seafood
10.2021 - 02.2022
Attaining Bachelor's Degree -
Kennesaw State University