John Fitzpatrick
Morton,PA
Summary
Dynamic professional with a proven track record at The Wharf Restaurant, excelling in efficient multitasking and customer service. Enhanced guest satisfaction by streamlining operations and maintaining cleanliness. Demonstrated strong teamwork and attention to detail, contributing to a 20% increase in service efficiency. Skilled in facility cleaning and adept at fostering a collaborative work environment.
Overview
3
3
years of professional experience
Work History
Barback/Busser/Server
The Wharf Restaurant
Wildwood, NJ
05.2024 - 08.2025
- Supported servers by promptly delivering food and beverage orders to enhance guest satisfaction.
- Maintained organized and clean workstations to promote efficiency and adherence to safety standards.
- Assisted in setting up and breaking down event spaces, ensuring a smooth operation during busy periods.
- Coordinated with kitchen staff to ensure timely order fulfillment and address any special requests.
- Provided courteous customer service by addressing guest inquiries and concerns in a timely manner.
- Monitored and restocked supplies throughout shifts to prevent shortages and maintain service quality.
- Learned and adhered to restaurant policies and procedures to ensure compliance with health regulations.
- Collaborated with team members to achieve a seamless dining experience for all patrons.
- Executed daily cleaning tasks, including sweeping and mopping, to uphold cleanliness standards.
- Participated in inventory checks to track stock levels and identify items needing replenishment.
- Supported bartenders with drink preparation tasks, resulting in faster service for patrons.
- Restocked ice, condiments, and snacks.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
- Replaced empty kegs and soda syrups.
- Assisted in setting up and breaking down bar area for special events.
- Delivered food to customers at bar and tables.
Pitching Coach/Hitting Coach (baseball) Lessons
Independant
Wildwood, NJ
03.2023 - 08.2025
- Developed individualized training programs focused on pitching mechanics and hitting techniques.
- Conducted skill assessment sessions to identify player strengths and areas for improvement.
- Facilitated team collaboration meetings to discuss player performance and game strategies.
- Implemented injury prevention strategies to enhance athlete safety during training.
- Monitored performance metrics to evaluate player development and adjust training plans accordingly.
- Utilized video analysis to provide detailed feedback on player techniques and performance.
- Coached players on effective game strategies to improve overall team performance.
- Guided athletes in developing mental resilience and focus during competitive situations.
- Encouraged consistent practice habits to promote skill retention and improvement.
- Provided mentorship to young players, fostering their growth and passion for the game.
- Prepared athletes for special competitions and tournaments.
- Promoted stretching, mobility work, and proper form to help athletes safely build strength.
- Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
- Conducted video analysis for refining pitchers'' mechanics and increasing accuracy.
- Reduced injury rates by emphasizing proper stretching routines and warm-up exercises before practices and games.
- Developed customized drills to address specific areas of improvement for each pitcher on the roster.
- Evaluated statistical data to identify trends, tailoring coaching approaches based on individual pitcher performance metrics.
Barback/Busser
Boathouse Restaurant
Wildwood
05.2024 - 08.2024
- Maintained organized bar supply areas, contributing to streamlined service.
- Supported bartenders in preparing garnishes and mixing ingredients accurately.
- Cleaned and sanitized bar equipment regularly to uphold hygiene standards.
- Assisted servers by delivering food and beverages efficiently during peak hours.
- Restocked beverage supplies promptly to minimize service interruptions.
- Helped set up and break down bar areas for special events.
- Ensured cleanliness and presentation of tables and bar areas.
- Provided support during busy periods, maintaining high service standards.
Jet Ski/Boat Manager
Lake View Docks
Wildwood, NJ
05.2023 - 08.2023
- Developed and implemented training programs for staff to enhance operational efficiency.
- Coordinated maintenance schedules for jet skis and boats to ensure optimal performance.
- Streamlined rental processes, improving customer experience and reducing wait times.
- Monitored inventory levels and ordered supplies to maintain adequate stock for operations.
- Managed daily operations of jet ski and boat rental services, ensuring efficient workflow and customer satisfaction.
- Implemented safety protocols for equipment usage to minimize accidents and maintain a secure environment.
- Engaged with customers to gather feedback and improve service offerings, enhancing overall experience.
- Facilitated conflict resolution among team members, fostering a collaborative work environment.
- Reviewed and analyzed operational processes, identifying areas for improvement and implementing changes.
Pro Shop Associate/Course Management
Honeybrook Golf Club
Honey Brook, PA
05.2022 - 08.2022
- Assisted customers with product selections, enhancing their shopping experience through knowledgeable recommendations.
- Managed merchandise displays, ensuring products were attractively presented to maximize sales potential.
- Coordinated event logistics for club tournaments, contributing to seamless execution and participant satisfaction.
- Conducted daily cash reconciliation, ensuring accuracy and compliance with financial policies.
- Processed sales transactions efficiently, minimizing wait times and improving customer service.
- Provided exceptional customer service, addressing inquiries and resolving issues to maintain customer loyalty.
- Developed strong relationships with regular customers, enhancing the community feel of the pro shop.
- Collaborated with team members to streamline operations, enhancing efficiency within the pro shop.
- Utilized POS system effectively for all transactions, ensuring accuracy in daily accounting tasks.
Education
No Degree - Exercise Science
Immaculata University
MalvernSkills
- Efficient multitasking
- Cleaning and sanitation
- Cleanliness maintenance
- Flexible schedule
- Cleaning proficiency
- Facility cleaning
- Waste reduction
- Ice restocking
- Dishwashing and sanitization
- Attention to detail
- Time management
- Teamwork and collaboration
- Customer service
Accomplishments
HS Diploma from Friends’ Central School In Wynnewood, PA
Timeline
Barback/Busser/Server
The Wharf Restaurant
05.2024 - 08.2025
Barback/Busser
Boathouse Restaurant
05.2024 - 08.2024
Jet Ski/Boat Manager
Lake View Docks
05.2023 - 08.2023
Pitching Coach/Hitting Coach (baseball) Lessons
Independant
03.2023 - 08.2025
Pro Shop Associate/Course Management
Honeybrook Golf Club
05.2022 - 08.2022
No Degree - Exercise Science
Immaculata University