Summary
Overview
Work History
Skills
Timeline
Generic

John Forte

Castro Valley,CA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

7
7
years of professional experience

Work History

Campus Supervisor/Manager

Housing Matters
Santa Cruz, CA
11.2018 - 12.2021
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.

Community Safety Manager/Security

Housing Matters
Santa Cruz, CA
12.2015 - 11.2018
  • Developed and implemented safety programs.
  • Facilitated meetings with upper management and executives to discuss ways that safety could be improved.
  • Optimized new employee training on gear and procedures to maximize team safety.

Campus Security

Housing Matters
Santa Cruz, CA
04.2013 - 10.2013
  • Conducted regular campus security patrols and handled incidents promptly to maintain overall safety for staff, students and visitors.
  • Participated in ongoing training and professional development programs to maintain updated knowledge of security procedures and technologies.
  • Notified police, fire department and emergency services of on-campus incidents.
  • Utilized radio, telephone and Radio communications equipment to contact other on-campus personnel and external authorities.
  • Documented safety and security incidents using preset guidelines and methods.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Responded quickly to incidents and assessed active situations for security concerns.

Overnight Campus Supervisor

Housing Matters
Santa Cruz, CA
10.2012 - 04.2013
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Carried out day-day-day duties accurately and efficiently.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Skills

  • Handling Escalations
  • Work Prioritization
  • People Management
  • Scheduling and Coordinating
  • Special Assignments
  • Performance Tracking and Evaluations
  • Corrective Actions
  • Issue and Conflict Resolution

Timeline

Campus Supervisor/Manager

Housing Matters
11.2018 - 12.2021

Community Safety Manager/Security

Housing Matters
12.2015 - 11.2018

Campus Security

Housing Matters
04.2013 - 10.2013

Overnight Campus Supervisor

Housing Matters
10.2012 - 04.2013
John Forte