John Galvez
Ottawa,IL
Summary
Hardworking employee enthusiastic about learning this new field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
3
3
years of professional experience
Work History
Sales Representative
Leon Builders
03.2023 - 11.2023
- Increased sales revenue by identifying and targeting high-potential accounts.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Improved the company's image by building quality relationships with customers.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Managed approximately 30 incoming calls and emails per day from customers.
Restaurant Waiter
The Family Taco Buffet & Taquizas Maros
09.2020 - 02.2023
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained clean and organized dining areas for optimal guest experience.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Assisted in training new waitstaff members, contributing to a cohesive team environment.
- Would manage 3-5 tables simultaneously while also answering the phone maintaining high levels of accuracy on order placement and delivery.
Education
GED -
Illinois Valley Community College
Oglesby, IL04.2023
Skills
- Sales Consultation
- Lead Generation
- Client Account Management
- Sales Closing
- Lead Prospecting
- Staff Training
- Objection handling
- Working under pressure
- Demolition
- Hand and Power Tool Operation
- Flooring Installation
- Equipment Operation
Timeline
Sales Representative
Leon Builders
03.2023 - 11.2023
Restaurant Waiter
The Family Taco Buffet & Taquizas Maros
09.2020 - 02.2023
GED -
Illinois Valley Community College