John Garbs
Bryan,TX
Summary
Adaptable professional with extensive experience in customer-facing roles, including barista service and retail sales support. Known for strong customer service, beverage brewing, and upselling support. Ready to help maintain efficient, welcoming service and a positive customer experience.
Overview
1
1
Certification
32
32
years of professional experience
Work History
Barista
Kroger
Bryan, TX
07.2003 - Current
- Crafted high-quality espresso beverages for Kroger customers, enhancing their shopping experience.
- Welcomed guests and recorded customized beverage orders.
- Prepared fresh coffee to ensure quality service, and kept beverage stations stocked and clean.
- Facilitated point-of-sale operations and accurately processed cash transactions, ensuring seamless customer service.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
Music Sales Associate
Borders Books and Music
Houston, TX
11.1994 - 07.2003
- Assisted customers in locating products, answering questions, and providing tailored product advice to enhance the shopping experience.
- Identified customer interests and needs to effectively upsell additional items, increasing overall sales.
- Set up new merchandise displays to enhance visibility with signage and appealing displays to encourage customer sales and move overstock items.
- Maintained organized inventory and backroom storage
- Cultivated strong relationships with peers and upper management to foster collaboration and support team objectives.
Education
High School Diploma -
Caldwell High School
Caldwell, TX05-1982
Skills
- Espresso preparation
- Coffee brewing
- Beverage customization
- Beverage presentation
- POS operation
- Cash handling
- Customer service
Certification
- Texas Food Handlers Card
Timeline
Barista
Kroger
07.2003 - Current
Music Sales Associate
Borders Books and Music
11.1994 - 07.2003
High School Diploma -
Caldwell High School