John Garris
High Point,NC
Summary
Enthusiastic Computer Technician proudly offering over 10 years of experience in upgrading systems, installing network components and providing informal software demonstrations. Enthusiastic worker with knowledge in email account setup. Skilled in task prioritization, exemplary customer service and troubleshooting. Highly-motivated worker with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Computer Technician
Self-employeed
Archdale, NC
01.2010 - Current
- Disassembled computer systems to troubleshoot and resolve hardware issues.
- Troubleshot devices to identify and solve issues with hardware or software performance.
- Installed computers and other devices individually and across networks, testing connections to support proper functioning.
- Configured computers to network drivers and connected to printers and other peripheral equipment.
- Diagnosed and determined system issues to route for repair.
- Updated software versions with patches and new installations to close security loopholes and protect users.
Uber Driver
Uber
High Point, NC
06.2016 - 06.2023
- Achieved consistently high customer scores due to exceptional service.
- Cleaned vehicle regularly to maintain professional appearance.
- Drove passengers from pick-up points to deliver to destination.
- Presented clean and sanitized vehicle to customers for utmost satisfaction.
- Used advanced driving techniques to better improve time management and safety.
- Maximized passenger satisfaction by maintaining vehicles in safe and clean operating condition.
Education
Some College (No Degree) - Mathematics
University of North Carolina at Greensboro
Greensboro, NCSkills
- System Upgrades
- Customer Service
- Software Feature Demonstrations
- Remote Support
- Software Installation
- Troubleshooting and Diagnostics
- Printers and Peripherals Installation
- Issue Diagnosis and Resolution
- Verbal and Written Communication
- Attention to Detail
Timeline
Uber Driver
Uber
06.2016 - 06.2023
Computer Technician
Self-employeed
01.2010 - Current
Some College (No Degree) - Mathematics
University of North Carolina at Greensboro
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