John Gibbs
Oklahoma City
Summary
Seasoned Territory Service Representative bringing expertise in merchandising and sales support with prior experience with my own territory. Skilled in setting up and maintaining displays, delivering product and resolving customer concerns. Dependable, organized, and energetic team player.
Overview
9
9
years of professional experience
Work History
Sales Support
REPUBLIC NATIONAL DISTRIBUTING COMPANY
06.2023 - Current
- Processed customer orders, delivered exceptional customer service and met sales support objectives.
Sales Rep Spirits
REPUBLIC NATIONAL DISTRIBUTING COMPANY
11.2021 - Current
- Increased sales revenue by identifying and targeting high-potential accounts.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Merchandiser
REPUBLIC NATIONAL DISTRIBUTING COMPANY
02.2023 - 06.2023
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
Account Director
Scout Benefits Group
02.2021 - 11.2021
- Increased client satisfaction by effectively managing account teams and delivering exceptional service.
- Expanded revenue streams with the development of strategic partnerships and cross-functional collaborations.
- Streamlined internal processes to enhance team productivity, resulting in improved performance metrics.
Account Manager
Hailstone Insurance Group
06.2017 - 12.2020
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Developed customized account plans for clients to help them achieve their business goals.
Account Manager
Holloway Benefits Group
06.2016 - 05.2017
- Developed customized account plans for clients to help them achieve their business goals.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Streamlined internal processes for better efficiency in account management tasks.
Sales Operations Specialist
United Healthcare Group
05.2015 - 04.2016
- Boosted sales efficiency by streamlining processes and implementing new strategies.
- Analyzed sales data to identify trends, opportunities, and areas for improvement.
Education
Public Relations
Texas Tech University
Lubbock, TXTimeline
Sales Support
REPUBLIC NATIONAL DISTRIBUTING COMPANY
06.2023 - Current
Merchandiser
REPUBLIC NATIONAL DISTRIBUTING COMPANY
02.2023 - 06.2023
Sales Rep Spirits
REPUBLIC NATIONAL DISTRIBUTING COMPANY
11.2021 - Current
Account Director
Scout Benefits Group
02.2021 - 11.2021
Account Manager
Hailstone Insurance Group
06.2017 - 12.2020
Account Manager
Holloway Benefits Group
06.2016 - 05.2017
Sales Operations Specialist
United Healthcare Group
05.2015 - 04.2016
Public Relations
Texas Tech University