John Gilbert
McDonald,PA
Summary
Committed and hardworking cashier and usher with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
5
5
years of professional experience
Work History
Cashier
Bj's Wholesale Club
05.2022 - 08.2023
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Theater Usher
Phoenix Theaters Entertainment
03.2018 - 06.2020
- Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Worked with other staff members to facilitate smooth flow of operations.
- Delivered exceptional customer service by responding promptly to inquiries from guests about upcoming shows or general theatre information.
- Maintained cleanliness throughout the venue by sweeping floors, wiping down surfaces, and removing trash after each performance.
Education
Bachelor of Arts - Healthcare Administration And Management
Slippery Rock University of Pennsylvania
Slippery Rock, PA05.2025
High School Diploma -
South Fayette Twp High School
Mcdonald, PA05.2021
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Verbal Communication
- Professional Appearance
Timeline
Cashier
Bj's Wholesale Club
05.2022 - 08.2023
Theater Usher
Phoenix Theaters Entertainment
03.2018 - 06.2020
Bachelor of Arts - Healthcare Administration And Management
Slippery Rock University of Pennsylvania
High School Diploma -
South Fayette Twp High School