Summary
Overview
Work History
Education
Skills
REFERENCES
Timeline
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Olivia Ginsburg

Ocean City,NJ

Summary

I am a hard working college student looking for a summer position to further sharpen my skill set while also earning some monies to help me through my next year in college. I can begin work early May and work throughout the summer. I will prove to be an asset to your company by my dedication and reliability.

Overview

3
3
years of professional experience

Work History

Waitress

Merrill Gardens Senior Living
01.2023 - 08.2023
  • Took pride in the care of my customers and went over and above the normal waitressing requirements. Earned a bonus for the quality of care provided. Volunteered often to take on more tables than my peers when there was a shortage of employees.
  • Elevated overall guest experience by addressing dietary restrictions or allergies when recommending menu items to patrons.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Provided timely tableside assistance to guests requiring additional condiments or utensils.
  • Assisted management in training new waitstaff, sharing expertise on best practices for exceptional service delivery.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Folded napkins and prepared silverware sets to prepare the dining room for meal time. Bussed tables after meal time and kept work areas clean.

Hostess, Food Runner, Take Out Coordinator

P. J. Whelihan's
06.2020 - 12.2022
  • Greeted customers with a professional demeanor and a welcoming smile.
  • Answered incoming calls with general questions and with take out orders. Communicated take out orders with the kitchen staff and collaborated to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
  • Seated patrons based on guest preferences and seating availability.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • As a food runner, proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
  • Facilitated seamless handoffs between hosts and servers by thoroughly communicating important details about each party''s needs or special requests before seating them at their table.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, and seating charts.
  • Backed up servers by checking on tables and retrieving items for guests.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.

Cashier/Food Prep

Playa Bowls
04.2022 - 08.2022
  • Operated cash register to record transactions accurately and efficiently.
  • Performed cash, credit card and Apple Pay transactions to complete customer purchases.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Built relationships with customers to encourage repeat business.
  • Created acai bowls and smoothies as ordered. Made sure work area was cleaned and presentable. Prepared fruit and other ingredients during slow times in preparation for the rush times.

Education

Some College-Still Attending - Undeclared

West Virginia University
Morgantown, WV

High School Diploma -

Downingtown West High School
Downingtown, PA
06.2023

Skills

Hostess

Waitress

Cashier

Food Preparer

REFERENCES

Personal Reference - Carol Zaccarria 610-316-9943

Merrill Gardens - Manager - Danielle 302-354-1367

P.J. Whelihans - Manager - Joe Dudley 610-425-2244

Playa Bowls - Co-worker - Courtney Scott 484-983-1522


Timeline

Waitress

Merrill Gardens Senior Living
01.2023 - 08.2023

Cashier/Food Prep

Playa Bowls
04.2022 - 08.2022

Hostess, Food Runner, Take Out Coordinator

P. J. Whelihan's
06.2020 - 12.2022

Some College-Still Attending - Undeclared

West Virginia University

High School Diploma -

Downingtown West High School

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Olivia Ginsburg