JOHN PECK
Alachua
Summary
Knowledgeable Sales Consultant with proven ability to drive revenue growth through strategic client relationships and effective sales techniques. Leveraged industry insights to consistently exceed sales targets and enhance customer satisfaction. Demonstrated proficiency in negotiation and product knowledge to deliver tailored solutions that meet client needs.
I'm confident that adding me to the team would be beneficial in many ways. I can easily communicate with people in a natural way that makes them feel their needs are being addressed and that solutions are provided without feeling pressured. Proven ability to assess client needs, provide tailored recommendations, and drive successful project implementations. Known for collaborative spirit, adaptability, and delivering results that align with company goals. Skilled in customer consultations and project management.
Overview
25
25
years of professional experience
Work History
Design Sales Consultant
FHIA/Renuity
Jacksonville, FL
11.2024 - Current
- Developed tailored sales strategies to meet client needs and enhance customer satisfaction.
- Established strong relationships with clients, resulting in increased repeat business and referrals.
- Collaborated with cross-functional teams to streamline processes and improve service delivery.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Developed, maintained and utilized diverse client base.
- Stayed current on company offerings and industry trends.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Presented professional image consistent with company's brand values.
- Met existing customers to review current services and expand sales opportunities.
- Achieved or exceeded company-defined sales quotas.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Informed customers of promotions to increase sales productivity and volume.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Maximized customer retention by resolving issues quickly.
- Built relationships with customers and community to promote long term business growth.
- Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Solar Advisor
Momentum Solar
Jacksonville, FL
05.2022 - 06.2024
- Trained newly hired Solar Advisors on effective consultation techniques that improved their ability to close deals successfully.
- Mentored new sales team to surpass goals in alignment with brand standards.
- Discussed solar benefits with customers and drew comparisons with power company rates and drawbacks.
- Gathered information from prospective customers to identify solar energy needs.
- Produced quotes, proposals and contracts as part of sales process.
- Prepared analyses of customer's current and projected electrical usage, demonstrating financial return on investment via new system introduction.
- Followed with warm prospects to deepen connections and convert leads.
- Provided post-installation support to ensure client satisfaction and long-term loyalty to the company's services.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Gave smooth and successful presentations at customer locations.
- Generated solar energy customer leads to develop new accounts.
Property Claims Adjuster
National Claims Adjusters
Bradenton, USA
09.2017 - 03.2021
- I've done field property inspections & worked CAT property claims for Hurricanes Irma (Florida), Florence (NC & SC), Michael, Dorian & Cristobal (Florida).
- I've covered the North Central Florida area for 4+ years handling daily claims.
- I am a currently licensed adjuster for all lines in the states of FL.
- Interacted with witnesses and claimants.
- Negotiated claim settlements and recommended litigation when claims could not be settled.
- Streamlined the claims process for increased efficiency by consistently updating claim files and maintaining accurate records.
- Achieved timely resolution of property claims by investigating, evaluating, and settling a variety of cases.
- Enhanced customer satisfaction with prompt communication and consistent follow-up on claim status updates.
- Managed high caseloads effectively by prioritizing tasks based on complexity and urgency of claims.
- Conducted thorough inspections to document property damages, resulting in accurate claim evaluations.
- Assisted policyholders with understanding their coverage, providing clear explanations on policy terms and conditions throughout the claims process.
Insurance Agent / Field Underwriter
Lincoln Heritage Insurance Company
Phoenix, USA
05.2015 - 08.2016
- I attempt to catch people at home who have requested information from our company & also set phone appointments.
- In-home presentations with the solutions & options we provide through insurance and explain how we can help families.
- Perform field underwriting.
- Based on my findings, work with the client to find a sensible, affordable solution for them.
- I do an in-house verification and write up the application by collecting all required signatures, bank draft authorization and collect the initial premium.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Built strong relationships with clients through consistent communication and excellent customer service.
Insurance Agent / Field Underwriter
Bankers Life & Casualty
Gainesville, USA
04.2014 - 05.2015
- Work phones to set appointments.
- Run appointments by presenting insurance solutions based on client's needs and budget.
- Also determine if the client is insurable by performing field underwriting.
- If client qualified and agrees to coverage, I'd write up the application using the program E File on my laptop and collect initial premium & get bank draft authorization.
- I questioned the company's business model & ethics and searched for a more rewarding position.
- The lack of income was also a reason to search for a better more rewarding opportunity.
Licensed Pesticide Technician
Hollenbeck Pest Control
New Windsor, USA
03.2011 - 04.2013
- Responsible for overseeing projects.
- Also provided guidance and training to the employees on proper procedures and applications on specific treatments.
- Reported & documented unsafe conditions and equipment.
- Inspected sites and determined various treatments to correct them.
Licensed Mortgage Broker
Rand Mortgage
New City, USA
05.2006 - 02.2010
- Generate loan applications, work with clients to get them the best possible rate & loan that meets their needs.
- Negotiate with Lenders (shop rates) on behalf of the client.
- Also work with Realtors to ensure a smooth buying process.
Welder, Fabricator & Installer
Metals & Nature
Plant City, USA
05.2001 - 07.2005
- Read Blueprints, fabricate, weld & install various forms of iron (security gates, window safety bars, entrance gates, handrails, balconies & lawn decorations etc.).
- Work with various power tools including Grinders, Pipe Rollers, Oxy-Acetylene Cutting Torches, Drills & Saws.
Education
Licensed All Lines Property Claims Adjuster - Property Claims Adjusting
Adjuster Pro
Online04-2017
Licensed Insurance Agent - Life Insurance, Health Insurance & Variable Annuities
Florida Office of Financial Services
Gainesville, FL01-2015
Licensed Pesticide Technician - Pest Control & Pesticide applications
Hogue School of Real Estate
New Paltz, Brandon01-2011
Journeyman Pipefitter - Plumbing, Steam-fitting, Welding & Fabrication
Local # 269 Plumbers & Steamfitters Union
Newburgh, NY07-1988
Skills
- Self-motivated
- Product presentation
- Closing deals
- Problem-Solving
- Attention to Detail
- Reliability
- Active Listening
- Adaptability and Flexibility
- Teamwork skills
- Product Knowledge
- Teamwork and Collaboration
- Customer Relations
Accomplishments
- Licensed All-Lines Property Claims Adjuster
- Licensed Insurance Agent
- Licensed Mortgage Broker & Loan Originator
- Job Foreman & Lead Man
- Journeyman Pipe-Fitter - Welder
- Licensed Pesticide Technician
Timeline
Design Sales Consultant
FHIA/Renuity
11.2024 - Current
Solar Advisor
Momentum Solar
05.2022 - 06.2024
Property Claims Adjuster
National Claims Adjusters
09.2017 - 03.2021
Insurance Agent / Field Underwriter
Lincoln Heritage Insurance Company
05.2015 - 08.2016
Insurance Agent / Field Underwriter
Bankers Life & Casualty
04.2014 - 05.2015
Licensed Pesticide Technician
Hollenbeck Pest Control
03.2011 - 04.2013
Licensed Mortgage Broker
Rand Mortgage
05.2006 - 02.2010
Welder, Fabricator & Installer
Metals & Nature
05.2001 - 07.2005
Licensed Insurance Agent - Life Insurance, Health Insurance & Variable Annuities
Florida Office of Financial Services
Licensed Pesticide Technician - Pest Control & Pesticide applications
Hogue School of Real Estate
Journeyman Pipefitter - Plumbing, Steam-fitting, Welding & Fabrication
Local # 269 Plumbers & Steamfitters Union
Licensed All Lines Property Claims Adjuster - Property Claims Adjusting
Adjuster Pro