John Groner
Paralegal
Shawnee,Kansas
Summary
Ambitious professional driven to provide exceptional administrative support and customer service. Strengths include legal research, time management and trial preparation. Clear knowledge of court processes and legal proceedings.
Overview
1
1
Certification
5
5
years of post-secondary education
9
9
years of professional experience
Work History
Paralegal Assistant
RS Law, L.L.C
11.2019 - 03.2020
- Conducted legal and background research.
- Processed divorce complaints, dissolution agreements, motions, income, and expense statements.
- Administrative tasks including office management and accounts payable/receivable.
- Updated case management system to document client files and calendar court appearances.
- Mailing of documents to consumers, defendants, attorneys, and courts.
Risk Management Specialist
Railcrew Xpress, LLC
06.2019 - 11.2019
- Department was dissolved).
- Processed new property and casualty claims to determine liability, damage, and exposure.
- Gathered information for litigation claims.
- Prepared all necessary forms, records, and documentation, to include statistical analyses and reports, for all claims assigned, as required by various regulatory agencies.
- Consulted with Doctors, Attorneys, and Agents regarding the disposition of complex claims Total Loss Auto Adjuster.
Farmers Insurance
02.2018 - 12.2018
- Handled automobile and commercial vehicle claims determined to be a total loss.
- Coordinated rental vehicles with rental vendors and customers or determine loss of use.
- Reviewed estimates with customers and coordinated re-inspection if needed.
- Mitigated storage charges by coordinating salvage pick up.
- Reviewed owner transfer paperwork and documentation for retained settlements to insure timely claim closure.
- Evaluated insurance policies and analyzed damages to determine coverage.
- Addressed diaries, emails, and voicemails within company time frame Subrogation Demand Adjuster.
Farmers Insurance
08.2014 - 03.2018
- Handled claims sent to subrogation demand from adverse carriers, third party vendors, attorneys, as well as directly with claimants.
- Communicated and negotiated with adverse carriers through Arbitration Forums to ensure proper payment.
- Managed a caseload of approximately 15 claims per day while maintaining an above average closing ratio.
- Negotiated and effectively resolved property damage disputes with other insurance carriers and claimants, third party vendors, and attorneys.
- Responsible for making sound financial decisions that support the best interest of the company and its clients.
Claims Representative Associate
Farmers Insurance
02.2011 - 08.2014
- Left for promotion to subrogation demand).
- Handled approximately 100 – 125 inbound and/or outbound calls daily.
- Provided information regarding required and missing documentation and additional steps in the claims process.
- Explained general rules of auto insurance and simple liability claims.
- Provided a high level of customer service.
Education
Paralegal Certificate - Legal Studies
Auburn University
Auburn, AL 11.2020 - 02.2021
Bachelor of Arts - BA - Political Science and Government
University of Missouri - Columbia
Columbia, MO 01.2000 - 05.2004
Associate of Arts And Sciences - Political Science And Government
University of Central Missouri
Warrensburg, MO 08.1998 - 05.1999
Skills
Document filing
undefinedAffiliations
- Memberships/Associations NALA Member - NALA - The Paralegal Association Issued Oct 2020 - Expires Oct 2021
- Kansas Paralegal Association - National Federation of Paralegal Associations, Inc. Issued Jan 2021 - Expires Jul 2021 #57290500
- Heartland Paralegal Association Issued February 2021 #57950932
Certification
Paralegal Certificate - Auburn University
Timeline
Paralegal Certificate - Auburn University
02-2021
Paralegal Certificate - Legal Studies
Auburn University
11.2020 - 02.2021
Paralegal Assistant
RS Law, L.L.C
11.2019 - 03.2020
Risk Management Specialist
Railcrew Xpress, LLC
06.2019 - 11.2019
Farmers Insurance
02.2018 - 12.2018
Farmers Insurance
08.2014 - 03.2018
Claims Representative Associate
Farmers Insurance
02.2011 - 08.2014
Bachelor of Arts - BA - Political Science and Government
University of Missouri - Columbia
01.2000 - 05.2004
Associate of Arts And Sciences - Political Science And Government
University of Central Missouri
08.1998 - 05.1999
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