John Haigwood
Mauldin,SC
Summary
Highly motivated leader that has a proven track record of exceeding sales goals and client expectations while also increasing margins. Skilled in working under pressure and adapting to changing circumstances.
Overview
7
7
years of professional experience
Work History
General Manager
Upstate Pool Management Group
03.2022 - Current
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with 100+ contracted clients.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed construction and renovation projects across the Upstate.
- Grew new revenue by 30% in the first year
Sales Representative
Pool Builders Supply
10.2018 - 03.2022
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved yearly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding communication.
- Trained and mentored new sales representatives.
- Generated new client leads by cold calling and permit research.
- Ran point on developing a hardscapes, plaster and fiberglass pool line
Regional Director
Swim Club Management Group, Inc
01.2017 - 06.2018
- Actively communicated with 16 clients across the region.
- Oversaw the complete operation of 16 commercial pool facilities including HOAs, municipalities, and country clubs.
- Consistently met or exceeded sales goals set by the General Manager.
- Managed, oversaw scheduling, and training of 166 lifeguards.
- Managed a fleet of 20+ vehicles.
- Conducted contract negotiations.
Supervisor
Swim Club Management Group, Inc
05.2016 - 12.2016
- Assisted Regional Directors in the management of 45+ commercial aquatic facilities
Education
High School Diploma -
Lake Norman Charter School
Huntersville, NC05.2013
Skills
- Total Quality Management
- Profit and Loss Accountability
- Vendor Negotiations
- Labor Cost Controls
- Project Planning
- Employee Scheduling
- Verbal and Written Communication
Timeline
General Manager
Upstate Pool Management Group
03.2022 - Current
Sales Representative
Pool Builders Supply
10.2018 - 03.2022
Regional Director
Swim Club Management Group, Inc
01.2017 - 06.2018
Supervisor
Swim Club Management Group, Inc
05.2016 - 12.2016
High School Diploma -
Lake Norman Charter School
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