John Haire
Gainesville,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Uber Partner
Uber Eats
01.2020 - Current
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.
Manager
Pepperonis Pizza
05.2015 - 10.2019
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
Customer Service Associate
Winn Dixie Supermarket
05.2011 - 04.2015
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Informed customers about special promotions and provided detailed information for various products.
Education
High School Diploma -
Fort White High School
Fort White, FL05.2009
Skills
- Customer Experience
- Client Support
- Time Management
- Stocking and Replenishing
- Inventory Management
- Bank and Safe Deposits
- Staff Supervision
- Active Listening
Timeline
Uber Partner
Uber Eats
01.2020 - Current
Manager
Pepperonis Pizza
05.2015 - 10.2019
Customer Service Associate
Winn Dixie Supermarket
05.2011 - 04.2015
High School Diploma -
Fort White High School
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