John Haisley
Longmont,CO
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Retail Sales Specialist
Home Depot
10.2015 - Current
- Delivered in-depth information on product features so customers could make educated decisions before purchase.
- Informed customers of current store promotions to encourage additional sales purchases.
- Increased sales and customer satisfaction through personalized servicing.
- Greeted customers and helped with product questions, selections, and purchases.
U.S. Navy Chief Petty Officer
U.S. Navy Reserve
09.2011 - 10.2016
- Mentored and supervised +100 personnel within unit, and various commands providing positive guidance for professional and personal development.
- Directed safe and secure operations of over $100,000 worth of government property, resulting in no loss of equipment or negative incidents.
- Drafted messages and reports to inform leadership of current situations using Microsoft Office programs.
- Supervised logistical functions to support command and mission requirements and responsibilities.
- Trained enlisted sailors and junior officers to develop into future leaders.
Sales Department Supervisor
Home Depot
03.2002 - 02.2012
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Trained team members in successful strategies to meet operational and sales targets.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Educated staff on strategies for handling difficult customers and challenging situations.
U.S. Navy First Class Petty Officer
U.S. Navy Reserve
06.2000 - 09.2011
- Mentored and supervised +50 personnel within unit, providing positive guidance for professional and personal development.
- Coordinated activities of subordinate personnel to support mission success.
- Trained and mentored personnel in Small Boat operations and tactics.
- Handled administrative requirements, maintained records and submitted reports regarding weapons and ammunition issue and storage.
- Developed and implemented Operational Risk Management plans to reduce risk to personnel and equipment during training and tactical operations.
Education
No Degree - General Studies
San Diego State University
San Diego, CANo Degree -
U.S. Navy Instructor Training
San Deigo, CA03.1997
High School Diploma -
Niwot High School
Niwot, CO05.1989
Skills
- Sales Techniques
- Custom Order Building Expertise
- Customer Service
- Problem-Solving
- Training and Mentoring
- Customer Assistance
- Relationship Building
- Conflict Resolution
- Teamwork and Collaboration
Certification
- Millwork Sales Specialist, Home Depot 2015
- Chief Petty Officer Selection Training, U.S. Navy Reserve 2011
- Crew-served Weapons Instructor, U.S. Navy Reserve 2007
- Forklift and lift equipment operator, Home Depot 2001
- Instructor Training, U.S. Navy 1997
- One Navy Accommodation and Two Navy Achievement Medals
Section name
Working on present house built in 1974, installing numerous updates. Purchased a 1969 Mustang 2010, rebuilt engine, rewired entire car, and replacing many broken and damaged parts.
Timeline
Retail Sales Specialist
Home Depot
10.2015 - Current
U.S. Navy Chief Petty Officer
U.S. Navy Reserve
09.2011 - 10.2016
Sales Department Supervisor
Home Depot
03.2002 - 02.2012
U.S. Navy First Class Petty Officer
U.S. Navy Reserve
06.2000 - 09.2011
No Degree - General Studies
San Diego State University
No Degree -
U.S. Navy Instructor Training
High School Diploma -
Niwot High School