Summary
Overview
Work History
Education
Skills
Certification
Timeline
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John Harshfield

Commerce Charter Twp,MI

Summary

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

4
4
years of professional experience
1
1
Certification

Work History

IT Technician

Workforce Software
09.2020 - 09.2021
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Maintained office PCs, networks and mobile devices.
  • Managed system-wide operating system and software deployments as well as related software upgrade problems.
  • Configured systems according to prescribed software and hardware frameworks.
  • Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
  • Configured hardware, devices, and software to set up work stations for employees.
  • Monitored system performance to identify potential issues.

Combat Lifesaver Liason

United States Marine Corps
02.2018 - 09.2020
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Communicated with multiple entities simultaneously to coordinate emergency medical evacuations under combat conditions
  • Provided emergency medical support and catalogued patient symptoms and
    interventions for mass casualty events.
  • Facilitated the proper casualty handover procedures to the next highest
    echelon of care in order to expedite patient treatment.

Team Leader

United States Marine Corps
09.2017 - 09.2020
  • Guided small units of three to four members in the proper execution of written
    and verbal plans.
  • Identified shortcomings in junior members and coached them to proficient
    levels in the necessary areas.
  • Educated subordinates in standard safety and operating procedures
  • Created and managed project plans, timelines and gear lists.
  • Generated reports detailing findings and recommendations.

Education

Bachelor of Science - Nursing

Oakland University
Rochester, MI
04-2025

Skills

  • Coaching and mentoring
  • Attention to detail
  • Team assessment
  • SOP adherence
  • Complaint resolution
  • Complex Problem-solving
  • Strategic planning
  • Safety
  • Conflict resolution
  • Leadership
  • Deadline management
  • Task delegation

Certification

  • American Heart Association Basic Life Support

Timeline

IT Technician

Workforce Software
09.2020 - 09.2021

Combat Lifesaver Liason

United States Marine Corps
02.2018 - 09.2020

Team Leader

United States Marine Corps
09.2017 - 09.2020

Bachelor of Science - Nursing

Oakland University

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John Harshfield