Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

John Hedenstrom

Naples,FL

Summary

Experienced professional in Hospitality and Food & Beverage Management with a proven track record of enhancing guest satisfaction and operational efficiency. Demonstrated ability to lead teams, manage budgets, and implement effective service strategies. Skilled in optimizing menu offerings and driving revenue growth through innovative marketing initiatives. Committed to delivering exceptional service and fostering a positive work environment.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Community Association Manager

Positano Place At Naples
Naples, USA
03.2009 - 04.2021
  • Manage daily operations of a condominium complex consisting of 330 residential units and 120 garage units with a staff of three.

Food and Beverage Director

Hideaway Beach Club
Marco Island, USA
12.2007 - 03.2009
  • Supervised staff of 25 in full service private upscale dining facility.

Clubhouse Manager

Vanderbilt Country Club
Naples, USA
11.1998 - 12.2007
  • Supervised staff of 25 in full service private upscale dining facility.

Education

Bachelor's Degree - Hotel & Restaurant Administration

Southwest Minnesota State University
Marshall, MN
05.1994

Skills

  • Customer service-focused
  • Team collaboration
  • Operational management
  • Financial budgeting and reporting
  • Excellent organizational skills
  • Hospitality management expertise

Certification

  • 12/01/10, CMCA, CAM ICB
  • 12/01/08, Community Association Manager, Florida

Timeline

Community Association Manager

Positano Place At Naples
03.2009 - 04.2021

Food and Beverage Director

Hideaway Beach Club
12.2007 - 03.2009

Clubhouse Manager

Vanderbilt Country Club
11.1998 - 12.2007

Bachelor's Degree - Hotel & Restaurant Administration

Southwest Minnesota State University

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