John Hernandez
Boise,ID
Summary
Results-driven Crew Trainer with expertise in training new crew members and ensuring compliance with safety protocols. Committed to fostering a culture of customer service excellence and operational efficiency.
Overview
5
5
years of professional experience
Work History
Crew Trainer
McDonald's Restaurant
Boise, ID
07.2022 - Current
- Trained new crew members on operational procedures and customer service standards.
- Provided constructive feedback and one-on-one coaching to employees.
- Demonstrated proper use of kitchen equipment and food preparation techniques.
- Ensured compliance with health and safety regulations during daily operations.
- Ensured that all safety protocols were followed during training sessions.
Crew Member
Old Navy
Boise, ID
03.2021 - 07.2022
- Provided excellent customer service to enhance shopping experience.
- Assisted customers with product selection and inquiries.
- Operated cash register and processed customer transactions efficiently.
- Maintained store cleanliness and organized merchandise displays.
- Restocked shelves and ensured inventory accuracy throughout the store.
Education
Mountain View High School
Boise, IDSkills
- Employee training
- Customer service excellence
- Operational efficiency
- Cash handling accuracy
- Effective communication
Timeline
Crew Trainer
McDonald's Restaurant
07.2022 - Current
Crew Member
Old Navy
03.2021 - 07.2022
Mountain View High School