Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

John Hollis

Prattville,Alabama

Summary

Highly motivated Manager with 3 years of restaurant management experience. Consistently drives results by building and leading high-performance teams. Excellent communication skills with proven history of effectively collaborating across all organizational levels.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Service Manager

Chipotle
06.2021 - Current
  • Resolved customer complaints in a professional and timely manner.
  • Interviewed, hired, trained, and supervised a team of service staff members to meet business goals.
  • Developed and maintained positive relationships with customers to build rapport and trust.
  • Met with customers to discuss service needs and offer available solutions.
  • Took ownership of front-of-house facilities as well as customer relations
  • Ensured operational efficiency of multi-million dollar (yearly) restaurant

Kitchen Manager

Chipotle Mexican Grill
04.2020 - Current
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.

Crew Member

Chipotle
05.2020 - Current
  • Worked front counter, cash register, grill, prep, and digital orders
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Assisted other team members to achieve goals.
  • Worked well with teammates and accepted coaching from management team.

Goodwill Community Service

Goodwill
02.2020 - 06.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Prepared merchandise for sales floor by pricing or tagging.
  • 60+ Hours

Community Service Worker

Prattville Humane Shelter
09.2018 - 02.2019
  • The humane shelter, and the animals present rely on community service to continue operations
  • Provided companionship and comfort to animals in need of extra love and attention.
  • Cleaned and sanitized cages and living areas to promote health and wellbeing.
  • Assisted with adoption process by providing information about animals to potential adopters.
  • Kept animals healthy and socialized by providing regular exercises and walks.
  • 40+ Hours

Lifeguard

Prattville city pool
03.2018 - 08.2018
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations in a timely, efficient manner.
  • Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.

Education

Bachelors in Business - Business Management

Auburn University At Montgomery
Montgomery, Alabama
05.2024

High School Diploma -

Prattville High School
Prattville, AL
05.2019

Skills

  • Employee Training and Development
  • Customer Service Management
  • Inventory Management
  • Policy and Procedure Enforcement
  • KPI Monitoring
  • Servsafe certified
  • First Aid and CPR certified
  • Microsoft excel efficiency
  • Conducted interviews

Accomplishments

- Made captain of soccer team my freshman and sophomore years in high school

- National Honors Society in high school

-Worked full time hours throughout my university years

- Ensured the success of a multi-million dollar operation for multiple years

Certification

-Servsafe food manager certification

-CPR and First aid certification

Timeline

Service Manager

Chipotle
06.2021 - Current

Crew Member

Chipotle
05.2020 - Current

Kitchen Manager

Chipotle Mexican Grill
04.2020 - Current

Goodwill Community Service

Goodwill
02.2020 - 06.2020

Community Service Worker

Prattville Humane Shelter
09.2018 - 02.2019

Lifeguard

Prattville city pool
03.2018 - 08.2018

Bachelors in Business - Business Management

Auburn University At Montgomery

High School Diploma -

Prattville High School

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John Hollis