Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

John Holshouser

Charlotte,NC

Summary

Results-driven manager with strong customer service and operations management skills. Proven ability to enhance team performance and streamline processes to exceed service standards. Properly motivated and ready to adapt to whatever the team needs me to be.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Manager on Duty

Advance Auto Parts
06.2025 - Current
  • Supervised daily operations to ensure optimal customer service and store performance.
  • Used people skills to deescalate unsatisfied or confused customers on products and warranties.
  • Trained and mentored new staff on company policies, product knowledge, and customer interaction techniques.
  • Implemented inventory management practices to improve stock accuracy and reduce shrinkage.

Head of Logistics For College Choir

UNC Charlotte
08.2022 - Current
  • Led logistics operations to optimize efficiency and improve performance experience for choir
  • Developed and implemented inventory management strategies to enhance accuracy and minimize equipment discrepancies.
  • Coordinated cross-departmental communication to ease processes and improve service delivery.
  • Analyzed venues and worked with event planners to make the setup and tear down process more streamlined.

Manager on Duty

Pour Folk Provisions Company
06.2023 - 05.2025
  • Analyzed sales data to identify trends, informing ordering decisions and promotional strategies.
  • Ensured compliance with safety standards and operational procedures for a secure work environment.
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Maintained a 99 or 100 food safety rating in kitchen over 2 years

Education

Bachelor of Science - Finanace

University of North Carolina At Charlotte
Charlotte, NC
05-2026

Skills

  • - Customer service skills
  • - Staff training and development
  • - logistics and project planning
  • - task delegation
  • - operations management

Certification

  • ServSafe Certified, Pour Folk Provisions Company - October 2023

Timeline

Manager on Duty

Advance Auto Parts
06.2025 - Current

Manager on Duty

Pour Folk Provisions Company
06.2023 - 05.2025

Head of Logistics For College Choir

UNC Charlotte
08.2022 - Current

Bachelor of Science - Finanace

University of North Carolina At Charlotte