Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
SalesManager

John Humphrey

Goliad,TX

Summary

Knowledgeable training leader with proven skills in program and team management. Successful at evaluating training needs and program operations to make effective decisions. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Training Manager

Tim Hortons
Katy, TX
10.2024 - 06.2025
  • Staff training for new stores.
  • Training of future managers.
  • Hiring new employees for new stores.
  • Preparing for Future Inspections
  • Follow procedures and prepare stores according to Tim Hortons standards.

General Manager

Tim Hortons
Katy, TX
06.2022 - 10.2024
  • Analyzed sales figures to identify trends and opportunities for improvement.
  • Resolved customer complaints in a timely manner while maintaining excellent relations with customers.
  • Conducted monthly meetings with staff to discuss operational issues or changes.
  • Created weekly schedules for staff members according to business needs.
  • Monitored stock levels regularly to avoid out-of-stock situations.
  • Recruited, trained and managed a team of 20+ employees.
  • Provided feedback on product selection, layout, displays and promotions.
  • Evaluated employee performance on a regular basis to ensure quality standards were met.
  • Ensured that store was clean and organized at all times.
  • Managed inventory levels and ensured accurate ordering of merchandise.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Reviewed customer feedback to make operational improvements and promote satisfaction.

Assistant Manager

Popeyes
Katy, TX
01.2022 - 06.2022

Shift Manager

Popeyes
Victoria, TX
06.2020 - 12.2021

Crew Member

Popeyes® Louisana Kitchen
Victoria, TX
08.2018 - 12.2020

Education

GED -

Goliad High School
Goliad, TX
05-2017

Skills

  • Leadership training
  • New Employee Training
  • Training Methods
  • Sales leadership
  • Team direction
  • Problem-Solving
  • Teamwork and Collaboration
  • Time management abilities
  • Microsoft Office
  • Spanish Fluency

References

References available upon request.

Languages

English
Full Professional
Spanish
Native/ Bilingual

Work Type

Full Time

Timeline

Training Manager

Tim Hortons
10.2024 - 06.2025

General Manager

Tim Hortons
06.2022 - 10.2024

Assistant Manager

Popeyes
01.2022 - 06.2022

Shift Manager

Popeyes
06.2020 - 12.2021

Crew Member

Popeyes® Louisana Kitchen
08.2018 - 12.2020

GED -

Goliad High School

Similar Profiles

CREATE PROFILE