JOHN HUMPHRIES
Mansfield,TX
Summary
Experienced Public Safety Communicator with a year and a half worth of experience working at the Fort Worth Police Department. Skilled in remaining calm and professional in high-pressure emergency situations while efficiently gathering critical information and ensuring callers receive the appropriate resources and assistance. Proven ability to prioritize and process calls quickly and accurately, communicate effectively with dispatch personnel, and maintain attention to detail in fast-paced environments. Dedicated to serving the community and eager to continue supporting public safety efforts with the City of Fort Worth.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Public Safety Communicator I
Fort Worth Police Department
Fort Worth, TX
07.2024 - 12.2025
- Responded efficiently to emergency calls, assessing situations and prioritizing dispatch needs.
- Coordinated communication between emergency services and callers, ensuring accurate information is being conveyed between parties
- Maintained a calm, professional demeanor in high-stress situations, providing reassurance to callers while efficiently addressing their needs.
- Participated in ongoing professional development opportunities, staying current on industry best practices and emerging technologies.
Plumbing Foreman
North Texas Premier Plumbing
Dallas, TX
10.2022 - 07.2024
- Managing, planning, and overseeing plumbers, contractors, and plumbing projects–including the acquisition of tools, supplies, and materials.
- Managed a team of plumbers, ensuring that all work was completed in an efficient manner.
- Coordinated with contractors on complex projects involving multiple trades.
- Skilled supervisory work in directing the installation, modification, and repair of plumbing and related systems, equipment, and fixtures.
Tire Technician
Discount Tire
Mansfield, TX
03.2022 - 10.2022
- Displayed excellent communication skills when interacting with customers regarding their service needs.
- Operated specialized machines used for mounting and dismounting tires from rims efficiently.
- Performed tire repairs and replacements on a variety of vehicles, including cars, trucks, and trailers.
- Followed company procedures and standards to foster positive customer experience.
- Maintained a clean and organized work area while adhering to OSHA standards.
- Advised customers on proper tire maintenance and repair services.
Education
Bachelor of Science - Meteorology
University of Oklahoma
Norman, OKAssociate of Science - Meteorology
Tarrant County College
Arlington, TX12-2025
Skills
- Patience
- Multitasking
- Call prioritization
- Effective communication
- Crisis management
- Information gathering
- Following law enforcement procedures
- Teamwork and collaboration
- Listening skills
- Problem Solving
- Adaptability and Flexibility
- Continuous Improvement
- Self Control and Integrity
- Attention to Detail
Certification
- Certificate for Repair (Discount Tire)
- OSHA Certification
Timeline
Public Safety Communicator I
Fort Worth Police Department
07.2024 - 12.2025
Plumbing Foreman
North Texas Premier Plumbing
10.2022 - 07.2024
Tire Technician
Discount Tire
03.2022 - 10.2022
Bachelor of Science - Meteorology
University of Oklahoma
Associate of Science - Meteorology
Tarrant County College