Jonathan Mann
El Paso,TX
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective skills in communication, multitasking, and accurate documentation. Eager to contribute to a dynamic team and support organizational goals.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Public Safety Communicator
El Paso Fire Department
El Paso, TX
11.2021 - 08.2025
- Managed emergency communication systems for effective incident reporting.
- Coordinated information flow between first responders and command staff.
- Operated multi-line phone systems to receive emergency calls promptly.
- Facilitated communication during critical incidents to ensure timely response.
- Assisted in training new communicators on protocols and procedures.
- Maintained accurate records of emergency incidents and responses.
- Monitored radio communications for updates and relayed information accurately.
Firefighter/EMT-Basic
El Paso Fire Department
El Paso, TX
07.2014 - 08.2025
- Conducted fire suppression operations using hoses, ladders, and other firefighting equipment.
- Responded to emergency calls and ensured rapid team deployment during incidents.
- Communicated effectively with crew members while performing tasks under stressful conditions.
- Responded immediately to alarms for fires, vehicle accidents, and other emergency situations and provided necessary medical aid.
- Analyzed situations to quickly adopt courses of action with regard to surroundings and circumstances.
- Collaborated with team members in training exercises to enhance firefighting skills.
- Participated in routine safety drills to ensure compliance with departmental protocols.
- Trained continuously to maintain required physical fitness for demanding work.
- Inspected fire apparatus and maintained equipment for operational readiness.
Platoon Sergeant
Texas Army National Guard
El Paso, TX
10.2013 - 12.2017
- Led training exercises to enhance team readiness and operational effectiveness.
- Coordinated logistics for equipment and personnel during training missions.
- Supervised daily operations and maintained discipline within the unit.
- Assisted in developing and executing tactical plans for field operations.
- Implemented safety protocols to ensure a secure working environment.
- Mentored junior soldiers, fostering teamwork and leadership skills.
- Conducted after-action reviews to identify areas for improvement in missions.
Platoon Sergeant
United States Army
Fort Bliss, TX
08.2004 - 06.2013
- Supervised daily operations and maintained discipline within the unit.
- Organized, supervised and coordinated platoon training activities.
- Maintained unit discipline by enforcing standards of conduct and military regulations.
- Provided tactical and technical guidance to Platoon personnel.
- Assisted in developing operational strategies for combat missions.
- Organized logistics requirements such as transportation, ammunition supply, medical support and communications systems.
- Evaluated soldier performance during field exercises in order to identify strengths and weaknesses within the unit.
Education
Some College (No Degree) - General Studies
Palomar College
San Marcos, CASome College (No Degree) - General Studies
De Anza College
Cupertino, CAHigh School Diploma -
Escondido High School
Escondido, CASkills
- Emergency communication
- Incident reporting
- Security operations
- Radio operation
- Computer-Aided Dispatch (CAD)
Certification
- IAED Emergency Medical Dispatcher
- EMT-Basic and applicable certifications
References
References available upon request.
Timeline
Public Safety Communicator
El Paso Fire Department
11.2021 - 08.2025
Firefighter/EMT-Basic
El Paso Fire Department
07.2014 - 08.2025
Platoon Sergeant
Texas Army National Guard
10.2013 - 12.2017
Platoon Sergeant
United States Army
08.2004 - 06.2013
High School Diploma -
Escondido High School
Some College (No Degree) - General Studies
Palomar College
Some College (No Degree) - General Studies
De Anza College