Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Data Center Technician I
Google Data Center
10.2022 - 10.2023
Dressed and labeled cables for easy identification and traceability.
Integrated fiber-optic and copper cabling technologies with components of new and existing network infrastructures.`
Used Nlyte to look up and manage inventory
Maintain, troubleshoot, and roll fiber optic cables.
Basic device configuration and OS Loads
Decommed racks and created re-inventory tickets as needed.
Moved and installed shelves, power strips, rails, servers, switches and other equipment.
Supported senior teammates performing crisis management during critical situations or major service outages.
Experience with Rack and Stack.
UberEATS Driver
Uber Inc
08.2021 - 10.2022
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Delivered goods and products to customer on time and in excellent condition.
Communicated with customers to provide delivery updates and confirm delivery locations.
Coordinated efficient routes to avoid delays and optimize schedules.
Semi Truck Detailer
Great Xpress / Schneider
08.2020 - 08.2021
Vacuumed interiors of semi trucks to remove dirt and debris.
Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
Shined vehicle windows and windshields to remove water spots.
Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
Lead Mover & Packer
Same Day Movers
08.2018 - 07.2020
Arranged items at destination according to customer requests and instructions.
Loaded and unloaded trucks with customer possessions or merchandise weighing up to 200 lbs.
Communicated with customers courteously and professionally to drive satisfaction.
Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions, and weight.
Maneuvered items carefully through narrow hallways and doorways to prevent damage.
Strapped items down over protective padding to secure throughout transportation.
Presentation and Backroom Inventory Associate
Planned Furniture Promotions, Inc
09.2017 - 05.2018
Greeted customers, helped locate merchandise, and suggested suitable options.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Verified incoming products and checked delivery totals to keep system records current and accurate.
Unloaded shipments, reviewed merchandise, and tracked paperwork.
Assisted customers with transporting large merchandise to waiting vehicles.
Demonstrated manual dexterity and coordinated hand and finger movements to grasp, manipulate and assemble objects necessary to complete diverse furniture projects.
Identified best strategy for sequencing furniture assembly to maximize number of products available.
Claims Representative
Humana Call Center
08.2016 - 09.2017
Analyzed and addressed escalated claims to resolve issues quickly.
Worked productively in fast-moving work environment to process large volumes of claims.
Researched and analyzed complex claims to determine next steps and possible outcomes.
Maintained accurate and up-to-date records of claim information for future reference.
Collaborated with internal departments and external vendors to achieve fast resolution of claims.
Picker/Packer/Shipper
Courier Express
04.2016 - 08.2016
Pulled orders quickly to maintain demanding productivity goals.
Printed labels, packaged boxes, and loaded into outbound containers.
Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
Scanned packages and boxes and moved to loading dock for shipment.
Followed safety protocols and procedures to minimize workplace accidents.
Worked fast to meet assigned daily picking quotas.
Warehouse Associate
Quickie Manufacturing
09.2014 - 10.2015
Prepared orders for shipment by picking, packing, and labeling merchandise.
Worked safely around moving machinery.
Checked packages and merchandise for damage and notified vendors.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Confirmed accuracy, quality and quantity of materials received and listed on BOL.
Education
High School Diploma -
Fairmont High School
Fairmont, NC
06.2014
Skills
Leadership
Forklift
Management Skills
Strategic planning
Active Listening
Data Center Integrations
Ethernet Cables
Switches and Routers
Fiber Testing
Server Deployment
Structured Cabling
Server Configuration
Bug Fixes
Certification
Forklift Certified - 2018
Forklift Recertified - 2022
Timeline
Data Center Technician I
Google Data Center
10.2022 - 10.2023
UberEATS Driver
Uber Inc
08.2021 - 10.2022
Semi Truck Detailer
Great Xpress / Schneider
08.2020 - 08.2021
Lead Mover & Packer
Same Day Movers
08.2018 - 07.2020
Presentation and Backroom Inventory Associate
Planned Furniture Promotions, Inc
09.2017 - 05.2018
Claims Representative
Humana Call Center
08.2016 - 09.2017
Picker/Packer/Shipper
Courier Express
04.2016 - 08.2016
Warehouse Associate
Quickie Manufacturing
09.2014 - 10.2015
High School Diploma -
Fairmont High School
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