Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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John Inzunza

Apache Junction,AZ

Summary

Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Manager

Macayo's Restaurant
10.2023 - Current
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.

General Manager

Crackers Café's
02.2020 - 09.2023
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.

Assistant General Manager/General Manager

Zipp's Sports Bar and Grill
10.2018 - 02.2020
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.

Bartender and Server

Arizona Grand Resort
08.2016 - 10.2018
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Supported needs of [Number]- person wait staff who attended to specific needs of countless customers daily for [Type] restaurant with social relevancy and intentionality.

Production Processor

My Big Fat Greek Restaurant
09.2012 - 08.2016

Warehouse Forklift Operator

Rhoin Industrial
02.2000 - 01.2007
  • Read blueprints and technical drawings to determine specifications of materials and tools needed for specific jobs.
  • Operated welding machines and grinders to cut, shape and join metal workpieces.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.

Education

Associate of Applied Science - Electronic Engineer

Miller ITT Technical School
Tucson, AZ
03.1985

Skills

  • TRAINING (5 years)
  • CUSTOMER SERVICE
  • PAYROLL
  • POS
  • EDUCATING
  • Management
  • Scheduling
  • Cash Handling
  • Bartending
  • Banquet Experience
  • Profit & Loss
  • Guest Services
  • Industrial in Electrical, Concrete Finisher, Assemblies and forklift operator including Crane operator
  • Spanish - Fluent
  • Verbal and written communication
  • Complex Problem-Solving

Certification

  • CM - Certified Manager Certification
  • CPM - Certified Professional Manager

Languages

Spanish
Native or Bilingual

Timeline

Manager

Macayo's Restaurant
10.2023 - Current

General Manager

Crackers Café's
02.2020 - 09.2023

Assistant General Manager/General Manager

Zipp's Sports Bar and Grill
10.2018 - 02.2020

Bartender and Server

Arizona Grand Resort
08.2016 - 10.2018

Production Processor

My Big Fat Greek Restaurant
09.2012 - 08.2016

Warehouse Forklift Operator

Rhoin Industrial
02.2000 - 01.2007

Associate of Applied Science - Electronic Engineer

Miller ITT Technical School

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John Inzunza