John Jenerou
Mount Pleasant
Summary
Results-driven Transportation Shift Manager with a proven ability to enhance team efficiency and prioritize workplace safety. Expertise in training and mentoring staff to uphold high standards of customer service. Energetic and physically fit professional seeking to leverage a strong work ethic and attention to detail as a Warehouse Worker. Reliable team player with basic knowledge of inventory tracking and manual material handling. Eager to contribute to daily fulfillment operations and uphold high standards of facility safety.
Overview
8
8
years of professional experience
Work History
Transportation Shift Manager
Soaring Eagle Casino & Resort
01.2026 - Current
- Trained staff on customer service best practices and operational procedures.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Managed scheduling and staffing to optimize team efficiency during peak hours.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Coached valet members to optimize performance and motivate toward more efficient work.
Driver Leader
U. S. Xpress
06.2023 - 02.2025
- Coordinated driver schedules to ensure timely deliveries and optimize routes.
- Monitored driver compliance with safety regulations and company policies.
- Implemented training programs for new drivers to enhance operational efficiency.
- Evaluated driver performance metrics to identify areas for improvement.
- Maintained accurate records of driver hours, vehicle maintenance, and fuel costs for thorough fleet management.
Driver Manager
Groendyke Transport
02.2020 - 05.2023
- Managed daily driver schedules to optimize route efficiency and minimize downtime.
- Led safety training initiatives, ensuring compliance with industry regulations and best practices.
- Collaborated with dispatch teams to resolve issues affecting timely delivery of freight.
- Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
- Enhanced driver performance by implementing effective training programs and coaching sessions.
- Counseled drivers on violations of company policy or service standards to improve performance.
Warehouse Supervisor
Customized Distribution LLC
01.2018 - 01.2020
- Supervised daily warehouse operations, ensuring compliance with safety protocols and efficiency standards.
- Coordinated workflow among team members to optimize productivity and reduce delays.
- Implemented inventory management systems, enhancing accuracy in stock tracking and reporting.
- Trained new staff on operational procedures and best practices for equipment use.
- Operated warehouse material handling equipment correctly to move loads.
- Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
Education
High School Diploma -
Central Texas College
Killeen, TXSix Sigma/Six Sigma Green Belt -
Villanova University
Villanova, PA03-2021
Skills
- Workplace safety
- Punctual and reliable
- Energetic and enthusiastic
- Training and mentoring
- Team development
- Interpersonal skills
- Inventory controls
- Quality control
- Attention to detail
- Adaptability and flexibility
Affiliations
United States Army Retir
Timeline
Transportation Shift Manager
Soaring Eagle Casino & Resort
01.2026 - Current
Driver Leader
U. S. Xpress
06.2023 - 02.2025
Driver Manager
Groendyke Transport
02.2020 - 05.2023
Warehouse Supervisor
Customized Distribution LLC
01.2018 - 01.2020
High School Diploma -
Central Texas College
Six Sigma/Six Sigma Green Belt -
Villanova University