John Jenkins
Asheville,NC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales representative position. Ready to help team achieve company goals. Familiar with all aspects of the brewing process with over five years of brewer experience. Prepared to bring related experience to a challenging new position with room for advancement.
Overview
7
7
years of professional experience
1
1
Certificate
Work History
Brewer
Oskar Blues Brewery
09.2020 - Current
- Manage the functions of the brewhouse, including but not limited to scheduling, ordering supplies and ingredients, and maintaining accurate product inventory.
- Oversee the brewing process and ensure the brew recipe is accordingly and accurately being followed.
- Direct other staff to ensure brewhouse operations are being performed adequately and safely.
- Manage quality control during the brewing process.
- Maintain detailed records regarding the quality and production processes.
- Maintain safety and hygiene standards throughout the brewery at all times.
- Equipment troubleshooting and small maintenance.
- Maintain compliance with company policy, objectives, and communication goals.
Brewery Assistant
Goat Island Brewing
02.2019 - 09.2020
- Participated in all aspects of the brewing process.
- Followed and maintained all quality standards during every phase of beer production.
- Minimized losses & wastages of beer & raw material.
- Maintained accurate and detailed brew log data.
- Maintained inventories of raw and finished goods.
- Followed proper operating procedures and cleaning
- Supported the Company's vision, mission, and values.
Customer Service Representative
Dick's Sporting Goods, Inc
03.2017 - 01.2019
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Answered constant flow of customer calls with minimal wait times.
- Responded to customer requests for products, services and company information.
- Fielded customer questions regarding available merchandise, sales, current prices.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Education
High School Diploma -
Brevard High School
Brevard, NC06.2016
Skills
- Written Communication
- Product Knowledge
- Conflict Resolution
- Planning and Coordination
- Data Entry
- Attention to Detail
- Time Management
- Critical Thinking
- Excellent Communication
- Data Management
Certification
- Licensed - Scissor lift
- Licensed - Forklift
Timeline
Brewer
Oskar Blues Brewery
09.2020 - Current
Brewery Assistant
Goat Island Brewing
02.2019 - 09.2020
Customer Service Representative
Dick's Sporting Goods, Inc
03.2017 - 01.2019
High School Diploma -
Brevard High School
- Licensed - Scissor lift
- Licensed - Forklift
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