John Jensen
Trabuco Canyon ,CA
Summary
Dynamic insurance professional with over 35 years of Insurance industry experience at Mercury General, excelling in claims management and team leadership. Proven track record in enhancing operational efficiency and achieving KPIs through effective training and mentorship. Skilled in settlement negotiation and legal compliance, fostering a high-performing, collaborative environment.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Insurance Claims Supervisor
Mercury General
12.1989 - Current
- Supervise and guide a team of insurance specialists, claims adjusters and claims examiners.
- Provide leadership, mentorship, and training to foster a high-performing and collaborative work environment.
- Motivate and inspire the team to achieve individual and collective performance goals and KPI.
Experience
- Property Adjuster - 1 year
- Coverage Specialist - 1 year
- Field Adjuster - 4 years
- Bodily Injury Adjuster - 2 years
- Claims Examiner - 2 years
- Special Investigation Unit (SIU) Supervisor - 8 years
- Litigation Specialist - 3 Years
- Claims Trainer - 3 Years
- Claims Supervisor - 11 years
Education
Bachelor of Arts - Finance
California State University, Fullerton
Fullerton, CA01-1987
Skills
- Claims Management
- Policy Interpretation
- MS Office
- Claims Auditing
- Legal Compliance
- Settlement Negotiation
- Insurance Regulation and Compliance
- Claims Analysis and Interpretation
- Time Management
- Claims Investigation
Affiliations
- IASIU
Certification
AIC Certified
Timeline
Insurance Claims Supervisor
Mercury General
12.1989 - Current
Bachelor of Arts - Finance
California State University, Fullerton
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