Summary
Overview
Work History
Education
Skills
Timeline
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John Johnson

Gilbert

Summary

Dynamic and results-driven sales associate with proven expertise at Forever 21 in enhancing customer experiences and driving repeat business. Skilled in cash handling and problem-solving, I excel in high-pressure environments, ensuring accuracy and efficiency while fostering teamwork and collaboration. Committed to delivering exceptional service and maintaining store visual appeal.

Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in the Barista role.

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Overview

3
3
years of professional experience

Work History

Sales Associate/Greet/Cashier Team Lead

Forever 21
09.2023 - 04.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Cashier/Store Associate

Wendys Restaurant
03.2023 - 08.2023
  • Handled large amounts of customers through the drive through and made sure their orders were relayed with quickness and accuracy to the kitchen
  • Welcomed customers, helped determine their needs, and doing what I could to be able to be of assistance at the present moment
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Food Runner/Tee Liner

TopGolf
03.2022 - 08.2022
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant including but not limited to tending to several guests at the same time, keeping track of myself. in the facility when running food to certain locations, and being knowledgeable in all the games to be able to answer questions when asked.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity by being able to work and keep track of multiple floors at once and delivering food in a timely manner while taking care of tee lining duties in the same period of time.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.

Education

Bachelor of Science - Computer Science - Software Engineering

Arizona State University
Tempe, AZ
05-2026

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Personability and Relations
  • Punctuality

Timeline

Sales Associate/Greet/Cashier Team Lead

Forever 21
09.2023 - 04.2025

Cashier/Store Associate

Wendys Restaurant
03.2023 - 08.2023

Food Runner/Tee Liner

TopGolf
03.2022 - 08.2022

Bachelor of Science - Computer Science - Software Engineering

Arizona State University
John Johnson