John Kelly
Rudy,AR
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
36
36
years of professional experience
Work History
Owner/Manager/Consultant
Kelly Management, LLC
01.2011 - Current
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
President/CSR/B2B Sales/Client Acquisition/Sales Training
Heritage Yearbooks, Inc
01.2010 - 01.2017
- Acquire / Negotiate yearbook contracts In Ar. & OK.
- Oversee / Train sales staff
- Provide Training & Customer service to contracts.
- Oversee a team of digital artist.
Owner/CSR/B2B Sales/Client Acquisition/Sales Training
Heritage Graduate Sales
01.2010 - 01.2017
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
President/CSR/B2B Sales/Client Acquisition/Sales Training
Heritage Photography, Inc
01.1994 - 01.2017
- Developed strong partnerships with cross-functional teams for improved collaboration and efficiency.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Led successful merger negotiations, resulting in expanded market share and increased profitability.
- Spearheaded talent acquisition efforts, attracting top-tier talent to build a high-performing team.
- Adopted cutting-edge technologies to improve productivity levels within the organization.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
- Reduced operational costs through strategic cost management initiatives.
- Established and maintained strong relationships with customers, vendors and strategic partners.
District Manager, Walmart Division
American Studios, Inc.
01.1990 - 01.1994
- Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
- Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
- Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity.
- Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
Salesman, Chief Operation Manager Walmart, Sears, Fox Photo Division
CPI Corporation
01.1988 - 01.1990
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Developed strong client relationships through consistent communication and exceptional customer service.
- Exceeded quarterly sales targets by implementing effective sales strategies and nurturing leads.
- Collaborated with team members to streamline sales processes, resulting in an efficient workflow.
- Boosted sales by implementing effective training programs for new and existing employees.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
Education
Associates Degree -
University of Central Arkansas
Conway, ARSkills
- Business Management
- Budget Administration
- KPI Management
- Administrative Oversight
- Sales Coaching
- Sales Team Oversight
- Problem solving
- Social media savvy
- Team leadership
- Time management
- Business Development
- Customer Engagement
Timeline
Owner/Manager/Consultant
Kelly Management, LLC
01.2011 - Current
President/CSR/B2B Sales/Client Acquisition/Sales Training
Heritage Yearbooks, Inc
01.2010 - 01.2017
Owner/CSR/B2B Sales/Client Acquisition/Sales Training
Heritage Graduate Sales
01.2010 - 01.2017
President/CSR/B2B Sales/Client Acquisition/Sales Training
Heritage Photography, Inc
01.1994 - 01.2017
District Manager, Walmart Division
American Studios, Inc.
01.1990 - 01.1994
Salesman, Chief Operation Manager Walmart, Sears, Fox Photo Division
CPI Corporation
01.1988 - 01.1990
Associates Degree -
University of Central Arkansas
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