Summary
Overview
Work History
Education
Skills
Timeline
John Kerlicker

John Kerlicker

Sutersville,PA

Summary

Seeking a Challenging work from home position.

Highly analytical detail oriented person with excellent organizational and people skills… Have fine tuned the ability to work as an independent or team worker

Overview

20
20
years of professional experience

Work History

Inbound Sales Agent

Nexrep
06.2025 - Current
  • Work as an Independent Contractor
  • Incorporated cross-selling, up-selling and add-ons and offered promotional items to increase sales.
  • Generated new and repeat sales by offering timely product, service, and technical information.
  • Utilized active listening skills to identify customer needs and provide appropriate solutions.
  • Educated customers about product terminology, features, and benefits to improve sales and customer satisfaction.

Customer Service Agent

NexRep
04.2024 - 05.2025
  • Registered Home Care Providers, Home Care Recipients, Designated Representatives etc.
  • Provided Help with payroll entry, support for time entry methods and adjusting payroll discrepancies
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.

Electro-Mechanical Assembly Techinician

GE Renewables Grid LLC
10.2022 - 09.2023
  • Assembly, wiring and test of industrial circuit breakers and control panels for power grids
  • Read and interpreted blueprints, schematics and drawings to assemble parts and products.

Customer Service Representative

Arise
05.2021 - 03.2023
  • Held two different positions
  • Modivcare - setting up rides for low income families
  • Holland America Customer Service Rep.
  • Responded to customer requests for products, services, and company information.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Electro-Mechanical Assembly and Test

Universal Electric Corporation (Legrand)
11.2014 - 05.2021
  • Assembly and test of end feeds and plug in power distribution equipment for use in industry and data centers
  • Worked as assembler, line lead and tester over course of these years

Wiremen, Technician

Industrial Control Concepts
01.2006 - 09.2014
  • Wiring and test of both racks and panels for Power Co substations and Transit/train control rooms
  • Field Rep/Consultant to Engineers and Electricians to get systems "up and running"

Education

Associate of Arts - Electronic Engineering Technology

Electronic Technology Institute, Cleveland, OH
06-1985

High School Diploma -

Belle Vernon Area High School, Belle Vernon, PA
05-1983

Skills

  • Organized
  • Adaptable
  • Compassionate
  • Microsoft Excel
  • Microsoft Word
  • Verbal Communication
  • Multi-tasking
  • Able to quickly master and Adapt to new projects

Timeline

Inbound Sales Agent - Nexrep
06.2025 - Current
Customer Service Agent - NexRep
04.2024 - 05.2025
Electro-Mechanical Assembly Techinician - GE Renewables Grid LLC
10.2022 - 09.2023
Customer Service Representative - Arise
05.2021 - 03.2023
Electro-Mechanical Assembly and Test - Universal Electric Corporation (Legrand)
11.2014 - 05.2021
Wiremen, Technician - Industrial Control Concepts
01.2006 - 09.2014
Electronic Technology Institute - Associate of Arts, Electronic Engineering Technology
Belle Vernon Area High School - High School Diploma,

Similar Profiles

CREATE PROFILE