John Kimani
University Place,WA
Summary
Flexible hard worker ready to learn and contribute to team's success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Access Representative Team Lead
Conifer Health Solution
Lakewood, WA
02.2024 - Current
- Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.
- Processed patient admissions, registrations, transfers, and discharges according to established procedures.
- Answered phones promptly in a professional manner.
- Delegating tasks to the team as per departmental needs
- Offer training to the new hires as per departmental standards
- Prepared daily reports on registration activities, highlighting areas for improvement.
Patient Access Representative II
Conifer Healthcare Solutions
Federal Way, Washington
11.2021 - 02.2024
- Greeted patients and visitors in a courteous and professional manner.
- Registered patients by completing face-to-face interviews to obtain demographic, insurance, and medical information.
- Supported emergency department registration during peak times, ensuring rapid patient processing.
- Reviewed eligibility responses to assess patient benefit level and prepare estimates.
Hospitality Specialist
St Francis Hospital
03.2021 - 10.2021
- Provided excellent customer service to ensure satisfaction from Patients and Visitors
- Developed procedures for efficient check-in and check-out processes for Patients and Visitors
- Coordinated activities between departments such as housekeeping, maintenance, and security.
- Trained newly hired employees regarding company policies and procedures.
- Answered telephone calls from Visitors to address various questions and concerns.
Vester Kenya LTD
01.2018 - 01.2020
- B2b Stock delivery to the allocated area
- Opening new market for sales and maintaining old market as per company requirement
- Performing activations for new products in the market and getting feedback from customer
- Creating a report for daily sales and monthly target
Education
Certificate - Computer Studies
African Institute of Research and Development
Nairobi, Kenya01.2012
High school Diploma - GED
Manguo Secondary School
01.2010
Some College (No Degree) - Medical Coding
AAPC
Skills
- EPIC System
- Medical Terminology
- Registration management
- Insurance company knowledgeable
- Team Leadership
- HIPAA Compliance
- Training Coordination
- Customer Service
References
- Jackline Mina, Supervisor, World Vision, (413)419-8789
- William Alvale Lead Pastor (503) 983 3086
Languages
Swahili
Professional
Certification
- Medical Terminology
- Anatomy and Physiology
Affiliations
- TOP COLLECTOR
- TEAM PLAYER
Timeline
Patient Access Representative Team Lead
Conifer Health Solution
02.2024 - Current
Patient Access Representative II
Conifer Healthcare Solutions
11.2021 - 02.2024
Hospitality Specialist
St Francis Hospital
03.2021 - 10.2021
Vester Kenya LTD
01.2018 - 01.2020
- Medical Terminology
- Anatomy and Physiology
Certificate - Computer Studies
African Institute of Research and Development
High school Diploma - GED
Manguo Secondary School
Some College (No Degree) - Medical Coding
AAPC
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