Dedicated server and bartender with twenty-five years of experience. Highly knowledgeable, equipped with exceptional experience in menu knowledge, food and wine pairing, and cocktail mixology. A staff supervisor and team leader committed to enhancing guest interaction through exceptional service with personally trained staff to provide an enjoyable, palatable, and entertaining experience.
Overview
25
25
years of professional experience
Work History
Server, Bartender, FOH Supervisor
KMK Hospitality LLC. (Metropolitan Cafe)
Freehold, New Jersey
10.2000 - Current
Demonstrated a thorough knowledge of spirits, beer, wine, mixers, garnishes, and other beverage ingredients.
Created unique cocktail recipes using fresh ingredients and innovative techniques.
Provided exceptional customer service including situational resolution to enhance guest satisfaction and experience.
Maintained cleanliness and organization of bar area, ensuring smooth operations during peak hours.
Managed inventory levels and ordered supplies to ensure stock availability.
Managed bar inventory, ensuring proper stock levels and minimizing waste.
Trained new servers and bartenders on restaurant protocols and service standards, fostering a knowledgeable team.
Participated in team meetings focused on service improvements and operational effectiveness.
Followed health safety guidelines when preparing and serving food products.
Achieved T.I.P.S. certification to ensure responsible alcohol service