John Kohanski
Syracuse,NY
Summary
Dynamic professional with a proven track record at Verizon Wireless, excelling in customer service and team leadership. Skilled in sales management and inventory control, I successfully implemented training programs that enhanced team performance and customer satisfaction. Committed to driving results and fostering a collaborative work environment.
Overview
2026
2026
years of professional experience
Work History
Assistant Manager
Verizon Wireless
Syracuse, Ny
09.2019 - Current
- Assisted in managing daily operations and maintaining high customer satisfaction levels.
- Executed training programs for new team members, enhancing onboarding experience.
- Assisted in managing daily sales in a store setting.
Sales Associate Supervisor
Walmart
Camillus, NY
2017 - 2019
- Supervised sales team to ensure optimal customer service and product availability.
- Trained new associates on sales techniques and store policies for improved performance.
- Analyzed inventory levels to maintain stock accuracy and prevent shortages.
- Implemented promotional strategies that increased customer engagement and sales volume.
Developmental Aide
CNYDDSOO
Syracuse
05.1999 - 2016
- Assisted individuals with developmental disabilities in daily living activities and personal care routines.
- Implemented individualized support plans to promote independence and enhance quality of life.
- Collaborated with multidisciplinary teams to assess needs and develop tailored intervention strategies.
- Monitored progress and documented behavioral changes, ensuring adherence to established protocols.
Education
High School Diploma -
Fowler High School
Syracuse, NY06.1996
Skills
- Customer service
- Team leadership
- Sales management
- Inventory control
Timeline
Assistant Manager
Verizon Wireless
09.2019 - Current
Developmental Aide
CNYDDSOO
05.1999 - 2016
Sales Associate Supervisor
Walmart
2017 - 2019
High School Diploma -
Fowler High School