John Kolb
Sales Manager
Simi Valley,Ca
Summary
Experienced inside and outside salesperson seeks opportunity with Company to utilize over 25 years of experience selling community.
Self-starting, goal-oriented strategist whose confidence, perseverance and vision promote success.
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories.
Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Building lifetime lasting relationships.
Self-motivated and assertive.
Exercise initiative, achievement and independent judgment.
Strong background in all phases of sales. Knowledgeable and experienced in all phases of sales.
Highly imaginative with many innovative ideas. Excellent communication, interpersonal and organizational skills.
Demonstrated record of high performance standards, including attention to quality work.
Demonstrated accuracy, attention to detail and ability to work well in team environment.
Articulate and creative, offering innovative and practical solutions.
Motivational Sales trainer and speaker to bring out the best of the best in salespeople and marketing cultivating relationships.
Able to serve as an agent for others, and trusted to speak on their behalf to accomplish desired results.
Able to please customers under all circumstances.
Able to direct and lead others to produce desired results. Assertive, self-motivated, goal-oriented, organized and efficient
Overview
26
26
years of professional experience
Work History
Salesman
Thousand Oaks Toyota
Thousand Oaks , CA
06.2019 - Current
- Top salesman exceeding monthly projected goals.
- Averaged between 20-26 sales per month with no previous automobile sales experience
- Negotiated pricing and closed sales by overcoming objections and asking for sale.
- Developing and maintaining relationships with new as well as existing customers.
- Obtaining referrals for potential new customers and developing ongoing customer sales database.
- Demonstrated knowledge of sales cycle by creating client satisfaction and referrals.
- Applied outside marketing strategies such as creating flyers, Facebook page, and targeting certain customer base in order to increase revenue
- Introduced auto accessories, explained warranties, and after-sales services to clients
- Maintained buyer follow-up system that encouraged repeat and referral business and contributed to customer satisfaction, built rapport with auto sales team
- Establishing rapport with customers, analyzing and determining which vehicle is suitable for them, and guiding them through sales process in order to secure sale.
- Maintained customer information in contact management system
- Maintained 96%-100% customer satisfaction survey rating which was key to success.
- Many YELP Reviews mentioning me.
- Established personal income goals that were consistent with dealership standards.
- Introduced customer to finance associate.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Promoted and up-sold products and services to meet needs of customers.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Forged and nurtured impactful relationships with customers to cultivate loyalty.
- Prospected continuously for new potential customers and maintained robust conversion rate.
- Trained and mentored new sales representatives.
- Increased sales by offering advice on purchases and promoting additional products.
- Implemented brand marketing and sales campaigns.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
- Cold-called leads and closed large number of new sales over several months.
- Enhanced territory operations through successful cold-calling of area business leaders and establishing favorable contracts.
- Created and executed reorganization plan, training and development programs and implemented process improvements.
- Negotiated purchase prices and explained sales, warranty and optional products
- Met customers on lot and in showroom to discuss available vehicles and options
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services
- Established and devised strategy to meet personal goals consistent with dealership standards of productivity
- Maintained compliance with all service, quality and regulatory standards
- Answered telephone and email inquiries from potential customers
Hospitality Territory Manager/Account Manager
Ecolab
St. Paul , MN
10.2016 - 11.2018
- Managing 122 hospitality accounts; sales planning; budgeting; develop new business, build repeat business and establish long-term positive customer relationships at all levels to maximum best results within their budget
- Role model lead for team members demonstrating how to establish sales and customer retention goals;
- Creating and directing sales team training
- Monitoring customer preferences to determine focus of sales efforts
- Proven track record of building lasting relationships with customers based on product knowledge and efficient sales service shows that am innovative problem-solver who brings creative solutions to table.
- Create and deliver sales presentations to new accounts, with price comparisons to meet their budget for new business
- Facilitating sale of Ecolab products by making suggestions for improvements with existing products and new innovations
- Installing and maintaining equipment and collateral to ensure proper function, productivity, and appearance
- Maintaining mechanical ability (plumbing, electrical and/or mechanical experience) and problem solving skills to troubleshoot and repair equipment and dispensing systems.
- Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Tracked changing product lines to effectively meet dynamic market demands.
- Built relationships with customers and community to establish long-term business growth.
- Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
- Hired, supervised and coached 10 employees on sales strategies to optimize performance.
- Built deep relationships with store managers, business owners and distribution partner sales teams by employing industry expertise and knowledge, retail strategies and sales tactics.
- Developed and executed sales presentations as well as both internal and external product training workshops.
- Trained 15 new sales representatives on sales strategies and processes to reduce process gaps.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Devised strategies to perform at required goal level and achieve monthly quota.
- Analyzed key competitors to respond to competitive threats
- Managed book of business to maintain positive relationships and make effective financial or client-related decisions.
- Sold new products and services and developed new accounts to maximize revenue potential.
- Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
FES Field Energy Sales
Solar City
Camarillo , CA
01.2014 - 09.2015
- Drive production of opportunities to meet local sales teams goals and objectives.
- Developed qualified referrals and sales opportunities.
- Created and directed sales team training.
- Conducted workshops and seminars for sales team grooming and polishing.
- Provided one-on-one guidance regarding sales development strategies and protocols to newly hired sales team members.
- Educated employees in developing clientele using referral base.
- Planned, prepared and carried out training programs and techniques to associates.
- Generated own leads by directly contacting homeowners, initiating conversations and closing home owner contracts to save money while using clean solar energy.
- Mentored and coached team of Outside Energy Consultants to exceed sales goals.
- Worked with recruiting team to screen and hire new team-members.
- Recognized outstanding performers and mentored those who were not delivering required targets.
- Drive lead generation to meet bookings goals and objectives.
- Drive improvements in the lead generation & sales process to increase the effectiveness and efficiency of the team.
- Worked with Marketing Manager and Senior Management to align expected goals and metrics to achieve sales target.
- Addressed each customers' needs and wants to recommend suitable product options.
- Managed sales plan activities, promotions, and product launches resulting in expanded revenues and branding.
- Researched potential clients and markets to prepare for appointments.
- Hired new employees and suggested existing ones for promotions.
- Networked at events and by phone to expand business profits and revenues.
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Resolved conflicts and negotiated mutually beneficial agreements between parties
Location Manager
Sparkling Image
Ventura , CA
07.2009 - 12.2014
- Sales and Marketing
- Executed daily operations of customer relations and sales
- Provided one-on-one guidance regarding sales development strategies and protocols to newly hired sales team members
- Cultivated relationships with new and maintain cooperative relationships with representatives of community, consumer, employee, and public interest groups
- Supervised and managed employees for Sparkling Image
- Developed sales strategy and set aggressive goals
- Motivational sales and marketing speaker to facilitate associates to their full potential
- Presented keynote presentations that are entertaining and memorable, energizing, motivating, and enlightening to salespeople and marketing teams
- Helped company maximize value of its sales team to build more profitable and successful return on their investment.
- Communicated with media weekly to build relationships and optimize press coverage.
- Managed service projects from start to finish by finding partners, making detailed plans and executive projects.
- Gathered information on customer opinions and adjusted plans to capitalize on current trends.
- Negotiated contracts and fees for using locations
- Built strong team through proactive recruitment and hiring strategies
- Developed business plans covering use of materials, equipment safety and employee management
- Cultivated focus on customer service and satisfaction with well-trained, empowered team
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
- Diminished accidents 35% by identifying root causes for corrective action.
- Built continuous improvement culture that attracted and retained high-performing employees while reducing costs.
- Tracked production and quality control systems to proactively identify deficiencies.
- Prospected for leads to build pipeline and convert to sales opportunities.
California Real Estate Licensed Sales Agent
Keller Williams Realty Thousand Oaks
Ventura , CA
10.2006 - 01.2014
- Advised sellers on how to make homes more appealing to potential buyers
- Rented and leased properties on behalf of clients
- Solicited and compiled listings of available rental properties
- Conducted seminars and training sessions for sales agents in order to improve sales techniques
- Planned prepare and carry out training programs and techniques to associates
- Educated employees in developing clientele using referral base
- Public speaking on sales as motivational speaker and marketing speaker to bring out best of best in salespeople and marketing teams
- Find out needs of training and facilitate training programs and workshops
- Presenting keynote presentations that are entertaining and memorable, energize, motivate, and enlighten salespeople and marketing teams
- Helping company maximize value of its sales team to build more profitable and successful return on their investment
- Advised clients on market conditions, prices, mortgages, legal requirements and related matters
- Reviewed property listings, trade journals, and relevant literature, and attended conventions, seminars, and staff and association meetings in order to remain knowledgeable about real estate markets
- Visited properties to assess them before showing them to clients
- Helping each salesman and coordinating with them to improve their performance
- Arranged meetings between buyers and sellers when details of transactions needed to be negotiated
- Contacted property owners and advertised services in order to solicit property sales listings
- Investigated clients' financial and credit status in order to determine eligibility for financing
- Accompanied buyers during visits to and inspections of property, advising them on suitability and value of homes were visiting
- Evaluated mortgage options to help clients obtain financing at best prevailing rates and terms
- Researched and recommended investment properties
- Arranged for title searches to determine whether clients had clear property titles
- Represented sellers/buyers in purchasing or selling real estate investments
- Provided personalized service to buyers and sellers
- Promoted sales of properties through advertisements, open houses, and participation in multiple listing services
- Acted as intermediary in negotiations between buyers and sellers, generally representing one and other
- Interviewed clients to determine what kinds of properties were seeking
- Conferred with escrow companies, lenders, home inspectors, and pest control operators to ensure that terms and conditions of purchase agreements were met before closing dates
- Maintained high standards of excellence.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Coordinated appointments to show marketed properties.
- Collaborated with attorneys, loan officers and agencies to complete property sales and purchases and thoroughly explained all financial requirements and data to potential buyers and sellers.
- Generated leads for sales and rental properties through cold calls and referrals.
- Reviewed local listings and kept detailed list of availabilities for sales, purchases and possible new clients.
- Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Worked flexible hours across night, weekend and holiday shifts
- Used Microsoft Word and other software tools to create documents and other communications
- Participated in team-building activities to enhance working relationships
Barista
Starbucks, Barista
Thousand Oaks , CA
02.2007 - 11.2007
- Informed supervisors when supplies were getting low and equipment was not working properly.
- Prepared variety of foods according to customer’s orders and supervisors' instructions, following approved procedures.
- Sold and prepared specialty coffee to customers.
- Served as Barista for Starbucks, including opening store for daily operations.
- Increased customer satisfaction by resolving issues.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Monitored company inventory to keep stock levels and databases updated.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Developed and maintained courteous and effective working relationships.
- Collaborated with team members to achieve target results.
- Participated in team-building activities to enhance working relationships.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Worked flexible hours across night, weekend and holiday shifts.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Prioritized drink requests while managing interruptions.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency
- Prepared eye-catching, creative latte art to please customers.
- Controlled line and crowd with quick, efficient service.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Executive Recruiter
First Financial
Woodland Hills , CA
03.2001 - 10.2006
- Informed potential applicants about facilities, operations, benefits, and job and career opportunities in organizations
- Plan prepare and carry out training programs and techniques to associates
- Educated employees in developing clientele using referral base
- Performed searches for qualified candidates according to relevant job criteria, using computer databases, networking, Internet recruiting resources, cold calls, media, recruiting firms, and employee referrals
- Helped each salesman and coordinating with them to improve their performance
- Provided one-on-one guidance regarding sales development strategies and protocols to newly hired sales team members
- Hired applicants and authorized paperwork assigning them to positions
- Interviewed applicants to obtain information on work history, training, education, and job skills
- Developed a sales strategy and set aggressive goals
- Cultivated relationships with new and maintained relationships with hiring managers to stay abreast of current and future hiring and business needs
- Evaluated recruitment and selection criteria to ensure conformance to professional, statistical, and testing standards, recommending revision as needed
- Maintained current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as Americans with Disabilities Act
- Presented keynote presentations that are entertaining and memorable, energize, motivate, and enlighten salespeople and marketing teams
- Helped company maximize value of its sales team to build more profitable and successful return on their investment.
- Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
- Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
- Streamlined executive background check processes.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Developed recruiting strategies to identify qualified candidates and build network.
- Verified applicant references and employment details.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Facilitated new employee orientations to foster positive team attitude.
- Developed and deepened relationships with college campus representatives to meet with graduating seniors for recruitment.
- Wrote executive job descriptions and lists of qualifications for client companies.
- Monitored hiring market and potential executive candidates.
- Negotiated unique compensation packages to attract and close candidates.
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials and conducting initial interviews and pre-screening assessments.
- Coordinated schedules to arrange management interviews with applicants.
- Studied job descriptions and qualifications to determine applicant requirements.
- Compiled and produced qualified candidates' information for hiring manager review and liaised between parties to coordinate formal, management interviews.
- Emphasized job benefits and perks to applicants to improve organization's attractiveness.
Education
Some College (No Degree) - Business Management
Ventura College
Ventura, CASkills
Sales and marketing strategies
- New Business Opportunities
- Client Needs Assessment
- Overcoming Objections
- Sales and Marketing Strategy
- Client presentations
- Lead Generation
- Problem solving strength
- Performance improvement
- Staff Training
- Product promotions
- Sales processes
- Account management
- Strategic account development
- Relationship building
- Territory Management
- Advanced Salesforcecom user
- Coaching and mentoring
- Review of contracts
- Trained in consumer marketing
- New Business Development
- Verbal and written communication
- Sales presentations
- B to B sales
Affiliations
Elks Lodge Member
Association of Realtors
MS Society
Relay for Life
Ordained Reverend, United National Church
Timeline
Salesman
Thousand Oaks Toyota
06.2019 - Current
Hospitality Territory Manager/Account Manager
Ecolab
10.2016 - 11.2018
FES Field Energy Sales
Solar City
01.2014 - 09.2015
Location Manager
Sparkling Image
07.2009 - 12.2014
Barista
Starbucks, Barista
02.2007 - 11.2007
California Real Estate Licensed Sales Agent
Keller Williams Realty Thousand Oaks
10.2006 - 01.2014
Executive Recruiter
First Financial
03.2001 - 10.2006
Some College (No Degree) - Business Management
Ventura College
Similar Profiles
Michael FloresMichael Flores
Parts Sales Representative at Thousand Oaks ToyotaParts Sales Representative at Thousand Oaks Toyota
Brielle SwartzBrielle Swartz
Service Advisor at Mercedes Benz of Thousand OaksService Advisor at Mercedes Benz of Thousand Oaks
John KolbJohn Kolb
Sales Manager /Sales Trainer at DCH Toyota Of OxnardSales Manager /Sales Trainer at DCH Toyota Of Oxnard