John Lam
Shrewsbury,MA
Summary
Adaptable professional with experience in reception roles. Skilled in managing incoming calls, fostering collaboration, and maintaining an organized reception area. Committed to delivering top-notch customer service and enhancing overall client experience.
Overview
3
3
years of professional experience
Work History
Receptionist
Alpha Nails
Worcester, Massachusetts
06.2023 - Current
- Managed incoming calls and routed them to relevant staff members.
- Provided excellent customer service to clients and visitors daily.
- Maintained organized reception area and ensured cleanliness.
Education
High School Diploma -
Shrewsbury High School
Shrewsbury, MA05-2025
Bachelor of Science - Mechanical Engineering
Worcester Polytechnic Institute
Worcester, MASkills
- Collaboration
- Communication
- Customer service
- Problem solving
- Time management
Affiliations
- Founded one of the first lion dance troupe in the Northeast to actively spread cultural awareness and foster community enrichment through traditional performance arts.
Timeline
Receptionist
Alpha Nails
06.2023 - Current
High School Diploma -
Shrewsbury High School
Bachelor of Science - Mechanical Engineering
Worcester Polytechnic Institute