Heather Harmon
Dawsonville,GA
Summary
Dedicated and customer-focused professional with extensive experience in the serving industry, recognized for delivering exceptional service and creating memorable dining experiences. Skilled in menu knowledge, food preparation, and team collaboration, with a proven ability to thrive in fast-paced environments. Adept at building strong relationships with customers and ensuring satisfaction and repeat business. Additionally, possess foundational experience as a veterinary technician, demonstrating strong attention to detail and a compassionate approach to care. Seeking to leverage my serving expertise and interpersonal skills in a dynamic hospitality environment.
Overview
5
5
years of professional experience
Work History
Server
TacoMac
Dawsonville, GA
04.2023 - Current
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Stayed informed about daily specials, new menu items, promotions.
- Upheld high standards of sanitation in accordance with health department regulations.
Server
Big Canoe Clubhouse
Jasper, GA
01.2022 - 03.2023
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Accurately recorded orders on cash register and point-of-sale system.
- Bussed tables as needed during peak hours.
- Took orders for food and drinks and delivered them to guests.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Vet Technician
VCA Animal Hospital
Roswell, Georgia
03.2020 - 05.2022
- Collaborated with veterinary staff to ensure quality patient care was maintained at all times.
- Cleaned kennels, cages and exam rooms; sterilized instruments; prepared surgical packs; took out trash; changed water bowls; transported animals within the hospital facility.
- Managed patient records including entering data into computer system, filing paperwork and updating information.
- Prepared specimens for laboratory analysis by collecting samples, labeling them correctly and ensuring proper storage conditions.
- Communicated effectively with clients regarding their pet's condition or treatment plan.
Server
Top Dawg Tavern
Winder, GA
05.2019 - 05.2020
- Presented menus and answered questions regarding items.
- Garnished dishes and beverages to serve visually appealing menu items.
- Set up tables in between patrons to reduce wait times.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Brought wine selections to tables with appropriate glasses and poured for customers.
Education
GED -
Lanier Technical College
Winder, GA02-2009
Skills
- Beverage Preparation
- Table Bussing
- Safe Food Handling
- Supply Restocking
- Food inspection
- Food Running
- High-volume dining
- Fine Dining
- Client Education
- Team Communication
- Animal Handling
- Patient Monitoring
Timeline
Server
TacoMac
04.2023 - Current
Server
Big Canoe Clubhouse
01.2022 - 03.2023
Vet Technician
VCA Animal Hospital
03.2020 - 05.2022
Server
Top Dawg Tavern
05.2019 - 05.2020
GED -
Lanier Technical College
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