John Little
Diamond,MO
Summary
Highly motivated with 18 years of experience in the Material Handling Industry
Strong leadership skills, adept knowledge in the industry and problem solving skills
Have the ability to acquire new customers
I am very well versed in designing and building Racing Engines as a hobby, 600-1500 HP, 8-10 second quarter mile
Overview
21
21
years of professional experience
Work History
Service Manager/Technician
Lift Truck Sales And Service
Kansas City, MO
04.2015 - Current
- Market LTSS to new businesses on what can be brought to the table with LTSS technicians including knowledge, work quality, skills, ethics and mainly the main goal of "fixed right the first time".
- Meet with customers to discuss special needs and develop a plan.
- Resolve customer complaints in a professional and timely manner.
- Monitor co-workers performance to improve productivity and quality of service
- Maintain Safety Awareness and ensure all issues are resolved and safety protocols are followed.
- Maintain positive attitude with co-workers to ensure employees are happy, ultimately increasing employee retention.
- Listen to Customer regarding their issue, duplicate/trouble shoot, diagnose and repair. Inspect unit for additional concerns.
- Service Electric, Gas, Propane and Diesel Units
- Lap top diagnostics and Linde LSG.
- Very familiar with Linde Hydrostat.
- Experience with all the following Material Handling equipment: Glama, Doosan, Crown, Clark, Toyota, Nissan, Cat, Mitsubishi, Hyundia, Baoli, JLG, Genie, Sky Jack, Tennant and Still Lifts.
- Received Linde Training by a Certified Linde Trainer
Forklift Service Technician
The G.W. Van Keppel Co
Springfield, MO
05.2009 - 03.2015
- Maintain positive working relationship with customers
- Maintained a safe and clean work environment
- Listen to customers with forklift issues, duplicate, diagnose and repair
- Worked on gas, electric, diesel and propane forklifts
- Lap top diagnostic, linde LSG, Linde Hydrostat, Nissan/UniCarriers and Hyundai,
- Pressed Tires
- Received Linde training by Linde Certified Trainer
- Nissan/UniCarrier Certified Platinum Master Technician
Forklift Technician
Oram
Joplin, MO
07.2005 - 04.2009
- Established positive working environment
- Trouble shoot and diagnosed systems and components of different forklift models.
- Read and interpreted mechanical, electrical and hydraulic systems schematics.
- Completed repairs and maintenance procedures for forklift, pallet jacks and man lifts.
- Laptop diagnostics, Linde Pathfinder/Truck Doctor, Linde Hydrostat
- Pressed Tires
- SMH University - Jungheinrich Lift Trucks-Diagnostics, Maintenance and repair, Electric Fork Lift Trucks-all
electrical systems
Skills
- Very loyal and dependable
- Determination to see through difficult projects, people and environments
- Enjoy the challenge of learning new job related duties and taking on new responsibilities
- Understand the importance of safe work practices (OSHA Standard)
- Very neat, clean and organized
- Detail oriented, complete thorough diagnostics, will not hang parts
- Known for being a man of Integrity
- Calm Under pressure
- Self starter with impeccable work ethics, done right the first time
- Have a likeable personality and get along well with people
Timeline
Service Manager/Technician
Lift Truck Sales And Service
04.2015 - Current
Forklift Service Technician
The G.W. Van Keppel Co
05.2009 - 03.2015
Forklift Technician
Oram
07.2005 - 04.2009