JOHN LUCAS
Mission,KS
Summary
Communicative Recovery Agent looking to build upon skills and tackle new responsibilities. Over 18 years of experience working in the repossesion industry. Adept at researching overdue accounts and documenting all collections attempts accurately and truthfully.
Overview
16
16
years of professional experience
Work History
Driver / Recovery Agent
American Collateral Recovery
10.2017 - Current
- Answered all customer inquiries.
- Upheld strict safety standards and achieved challenging schedule targets with smooth oversight of daily launches and landings.
- Skip tracing to locate hard-to-find, re-located customers.
- Maintained equipment and facilities in optimal condition in accordance with Kansas and Missouri Dept of Transportation.
- Contacted customers to discuss past-due accounts and negotiated voluntary surrender of collateral.
- Updated database and kept accurate records.
- Responded to customer inquiries and provided detailed account updates.
Owner /Operator
Flying Vee Bar And Grill
12.2016 - 09.2017
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Driver /Recovery Agent
Capital Auto Recovery
05.2007 - 02.2017
- Answered all customer inquiries.
- Upheld strict safety standards and achieved challenging schedule targets with smooth oversight of daily launches and landings.
- Skip tracing to locate hard-to-find, re-located customers.
- Maintained equipment and facilities in optimal condition in accordance with Kansas and Missouri Dept of Transportation.
- Contacted customers to discuss past-due accounts and negotiated voluntary surrender of collateral.
- Updated database and kept accurate records.
- Responded to customer inquiries and provided detailed account updates.
Education
GED -
Olathe North
Olathe05.1990
Skills
- Skip Tracing
- Customer Needs Assessments
- File and Records Searching
- Digital Filing
Timeline
Driver / Recovery Agent
American Collateral Recovery
10.2017 - Current
Owner /Operator
Flying Vee Bar And Grill
12.2016 - 09.2017
Driver /Recovery Agent
Capital Auto Recovery
05.2007 - 02.2017
GED -
Olathe North
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