John Lumowah
Las Vegas,NV
Summary
Dynamic hospitality professional with a dedicated work ethic and exceptional customer service skills honed at Big Dog's Brewing. Proven ability to engage guests and manage cash effectively while ensuring a welcoming environment. Experienced in training new staff and coordinating promotional events, driving brand presence and community involvement.
Overview
8
8
years of professional experience
Work History
Server
Big Dog's Brewing
07.2017 - Current
- Provided exceptional customer service by promptly addressing guest inquiries and requests.
- Assisted with order taking and accurately entered information into point-of-sale system.
- Maintained cleanliness of dining area, ensuring a welcoming environment for guests.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Ambassador
Raiders
07.2019 - 03.2021
- Coordinated promotional events to drive participation and strengthen brand presence in local markets.
- Served as organization ambassador at various charity events, promoting mission and values.
- Served in educational programs for local youth.
Education
Bachelor of Science - Hospitality Management
University of Nevada, Las Vegas
Las Vegas, NV12-2025
High School Diploma -
Western High School
Las Vegas, NV05-2017
Skills
- Dedicated work ethic
- Exceptional customer service
- Cash management
- Guest engagement
- Hospitality service expertise
- Point of sale operation
- Multitasking and organization
- Display set up and arrangement
Languages
English
Native or Bilingual
Timeline
Ambassador
Raiders
07.2019 - 03.2021
Server
Big Dog's Brewing
07.2017 - Current
Bachelor of Science - Hospitality Management
University of Nevada, Las Vegas
High School Diploma -
Western High School
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