John Mannering
Macon,GA
Summary
Dynamic Service Advisor with extensive experience at Toyota South Atlanta, recognized for exceptional customer relationship management and team building. Proven track record in fleet management, training associates to prioritize customer satisfaction. A seven-time ASM Pro, demonstrating commitment to excellence and attention to detail in service delivery.
Overview
23
23
years of professional experience
Work History
Service Advisor
Landmark Dodge Chrysler Jeep Ram
Morrow, Georgia
01.2023 - 07.2025
- Assisted customers with vehicle service inquiries and appointment scheduling.
- Handled 90 percent of all Fleet vehicles,
- working closely with drivers, owners and all fleet administrators
- Certified Dodge, Ram, and Jeep expert
Service Advisor
Butler Ford Mercury of Milledgeville
Milledgeville, Georgia
10.2021 - 12.2022
- Assisted customers with vehicle service inquiries and appointment scheduling.
- Worked closely with Fleet companies and their service needs
- Certified in all fields with Ford
Service Advisor
Toyota South Atlanta
Morrow, Georgia
03.2002 - 12.2020
- Meet and greet customers and assited them with their service needs
- Developed a team method of taking care of customers first
- Trained all associates in the importance of customer satisfaction
- Seven-time ASM Pro, which is top 100 in Toyota ASM, 3 time top five
Education
High School Diploma -
Mercer University
Macon, GA06-1980
Skills
- Customer relationship management
- Fleet management
- Customer service
- Team building
- Communication skills
- Attention to detail
- Employee training
Affiliations
- One of five Pastors at New Haven Baptist Church
- Enjoy baking and spending time with my wife of forty years
Timeline
Service Advisor
Landmark Dodge Chrysler Jeep Ram
01.2023 - 07.2025
Service Advisor
Butler Ford Mercury of Milledgeville
10.2021 - 12.2022
Service Advisor
Toyota South Atlanta
03.2002 - 12.2020
High School Diploma -
Mercer University
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