John Mbugua
Union,NJ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Very good at customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Ready to learn new things and adapt. Ready to work as a team and take on new challenges. Very motivated to work.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Community Access Unlimited
Elizabeth, NJ
12.2023 - Current
- Transported clients to doctor's appointments and errands.
- Reported changes in client condition to administrators, facilitating nursing intervention.
- Assisted with planning and coordination of activities and outings based on individual needs.
- Documented current patient information to update vital signs, behaviors, and eating habits.
- Used approved crisis intervention techniques in emergency situations.
- Supervised medication administration, personal hygiene, and other activities of daily living.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Maintained clean and well-organized environment for client happiness and safety.
- Built strong and trusting rapport with clients and loved ones.
- Monitored health and well-being of clients and reported significant health changes.
- Maintained detailed records of services performed on clients.
- Recorded client status progress and challenges in logbooks and reports.
- Contacted medical providers on behalf of clients to follow up on appointments.
Direct Support Professional
Community Options Inc
Princeton, NJ
01.2023 - 10.2023
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Contributed to case reviews of client status and progress.
- Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Organized oral medications for clients following dosage and schedule requirements.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Assisted clients with maintaining good personal hygiene.
- Helped clients get in and out of beds and wheelchairs.
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
- Maintained detailed records of services performed on clients.
- Recorded client status progress and challenges in logbooks and reports.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Drove clients to doctors' appointments and social outings.
- Partnered with registered nurses and physiotherapists to provide care to patients.
- Built strong and trusting rapport with clients and loved ones.
- Followed care plan and directions to administer medications.
- Documented current patient information to update vital signs, behaviors, and eating habits.
Direct Support Professional
Arc Of Union County
Springfield, 07081
11.2021 - 11.2022
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Assisted in planning and implementing recreational activities for participants.
- Developed relationships with families of those receiving services to ensure continuity of care.
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Facilitated social interactions between participants and their peers in the community.
- Assisted individuals with daily living activities such as bathing, dressing, and grooming.
- Collaborated with other staff members to develop individualized service plans for each participant.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
- Assisted in making and scheduling medical appointments and taking them for the appointment.
Education
High School Diploma -
Union High School
2350 N 3rd St, Union, NJ 0708306-2021
Associate of Science - Computer Science
Union County College
Cranford, NJ06-2024
Skills
- Crisis intervention
- Medication administration
- Health monitoring
- Activity planning
- Record keeping
- Client transportation
- Communication facilitation
- Environment maintenance
- Team collaboration
- Behavioral observation
- Client relationship building
- Personal care assistance
- Problem solving
- Verbal and written communication
- Case documentation
- Positive reinforcement
- Appointment scheduling
- Adaptive equipment use
- HIPAA compliance
- Support plan management
- Compassionate client care
- Time management
- Healthcare
- Life skills training
- Active listening
- Transportation assistance
- Care delivery
- Empathy and patience
- Self-advocacy training
- Social skills development
- Quality program protocols
- Progress documentation
- Report writing
- First aid and safety
- Health and safety requirements
Affiliations
- I am a devoted christian so on Sunday's that im able to go to church, I serve as an acolyte, which has helped me strengthen my sense of responsibility and connection to my community.
- The church has a local food pantry in Newark which I regularly volunteer on Saturday's to give food and clothes to the less fortunate, trying to make a social impact.
- I actively play basketball and soccer, which has helped me develop great teamwork, strategic thinking and perseverance. Staying physically fit is a priority, I try my best to train regularly since I value discipline, focus and resilience both on and off the field.
- I am so good and highly comfortable with computers, I have fast and accurate typing skills, and im quick and ready to learn new digital tools and software
- I enjoy reading a wide range of materials, fiction, non fiction and educational. it helps me stay informed, communicate clearly and think critically.
- All in all, I am well-rounded and motivated, I strive to maintain a healthy balance of academics, personal growth, physical activity, and service, ready to work.
Languages
English
Full Professional
Spanish
Elementary
Swahili
Professional
Resilience and Ambition: My Journey of Self-Made Success
- I was born in Kenya and moved to the United States six years ago, with nothing but ambition and the drive to succeed. Growing up, I learned early on that nothing was handed to me—I had to work for everything I wanted. Watching others have what I couldn’t afford sparked a deep motivation within me. I didn’t let financial limitations define my potential. Instead, I embraced challenges and developed a strong work ethic, determined to build a future on my own terms.
- This journey has shaped me into a self-starter who knows how to overcome adversity and seize opportunities. I am constantly looking for ways to learn and grow, whether that’s in a new field or through new experiences. My past has taught me that hard work, persistence, and adaptability are keys to success, and I am ready to bring that mindset to any opportunity I encounter.
Certification
- CPR
- First Aid
References
References available upon request.
Timeline
Direct Support Professional
Community Access Unlimited
12.2023 - Current
Direct Support Professional
Community Options Inc
01.2023 - 10.2023
Direct Support Professional
Arc Of Union County
11.2021 - 11.2022
High School Diploma -
Union High School
Associate of Science - Computer Science
Union County College