John McCafferty
Seaford,DE
Summary
Results-driven General Manager with 15+ years of experience leading restaurant operations, staff training, and problem resolution. Skilled in labor, sales, and expense management to support strong P&L performance. Focused on building accountable teams and delivering excellent guest experiences.
Overview
21
21
years of professional experience
Work History
General Manager
Mission BBQ
Salisbury, MD
11.2020 - Current
- Directed daily restaurant operations, ensuring consistent service, food quality, and guest satisfaction.
- Led hiring, training, and coaching efforts to build accountable, high-performing teams.
- Monitored labor, sales, and expenses to support budget control and operational efficiency.
- Enforced food safety, sanitation, and brand standards across front-of-house and back-of-house.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Kitchen Manager
Texas Roadhouse
Seaford, DE
05.2005 - 11.2020
- Directed kitchen operations to maintain food quality, safety, and service standards.
- Enforced food safety practices and cleanliness standards throughout kitchen areas.
- Trained kitchen staff on prep procedures, sanitation, and Texas Roadhouse recipes.
- Monitored inventory levels and ordered supplies to support uninterrupted production.
Education
Bachelor of Science - Business
Pennsylvania State University
University Park, PA05-2004
Skills
- Operations management
- P&L management
- Staff development
- Budget control
- Problem resolution
- Leadership and team building
- Team player
Timeline
General Manager
Mission BBQ
11.2020 - Current
Kitchen Manager
Texas Roadhouse
05.2005 - 11.2020
Bachelor of Science - Business
Pennsylvania State University