Summary
Overview
Work History
Education
Skills
Coaching Experience
Timeline
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John McCleve

West Jordan,UT

Summary

Dynamic sales professional with a proven track record at Tru-Fit Products of Utah, excelling in inside sales and driving revenue growth. Skilled in effective time management and fostering strong client relationships, I leverage my expertise in sales performance to deliver tailored solutions that enhance customer satisfaction and optimize processes.

Overview

17
17
years of professional experience

Work History

Inside Sales

Tru-Fit Products of Utah
01.2012 - Current

-Communicate and work closely with customer to take, and process orders for specific jobs.

- Work closely with other inside sales associates to coordinate lead times, material needs, and time specific transactions.

-Participate in ongoing training to stay current on industry trends and best practices in inside sales.

- Practice effective time management strategies, allowing for efficient prioritization of tasks, jobs and responsibilities related to inside sales.

- Increased sales revenue by developing and implementing effective inside sales strategies.

- Work closely with inside sales team members to maximize efforts and drive overall sales.

Master Trainer

Convergys
06.2010 - 01.2012
  • Consistently maintained high evaluation scores from trainees due to effective instruction and a keen focus on individual needs.
  • Conducted regular performance assessments and provided constructive feedback, fostering trainees'' professional growth and development.
  • Developed strong working relationships with clients by understanding their unique goals and delivering customized training solutions.
  • Championed initiatives that nurtured a culture of learning throughout the company, empowering employees to take ownership of their professional growth and development.
  • Led certification courses for aspiring trainers within the organization, ensuring consistent quality in instructional delivery across all programs offered.
  • Collaborated with fellow trainers to develop comprehensive curriculums for various programs, resulting in higher trainee satisfaction rates.
  • Enhanced trainee engagement by incorporating interactive activities and real-world examples into training sessions.
  • Served as a mentor to junior trainers, sharing best practices and providing guidance in their professional development journeys.
  • Evaluated training needs to improve training quality.
  • Oversaw day-to-day functions of training department.
  • Coordinated training for new hires to impart information about company policies, requirements and performance strategies.

Warehouse Manager, Sales

Sprinkler Supply
01.2008 - 06.2010
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
  • Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Collaborated closely with sales department to address any issues related to product availability or shipment delays.
  • Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.

Education

High School Diploma -

West Jordan High School
West Jordan, UT

Skills

  • Inside sales
  • Internet sales
  • Driving sales performance

Coaching Experience

- Coached 6 years of Jr. Jazz basketball for youth ages K-12.

- Held regular practices to promote fundamentals, a strong work ethic, team work, positive attitude, and good sportsmanship.

- Built a team first mentality over personal goals, while assessing and developing players according to experience and ability level.

- Help support the players in building strong bonds as teammates and friendship.


Coached 3 years of baseball at West Jordan/ Copper Hills.

- Began Coaching 13U, and continued up to 15U.

- Formulated and executed practice schedules tailored to position, understanding and skill level.

- Empowered players in self confidence, and to control what they can control.

- Created an environment where players felt comfortable to make mistakes, ask questions, and learn from those experiences.

- Formulated strategies for pitching, position players, batting lineups and rotation players catered to strengthen team and individual success.

- Worked and communicated with League Representatives, Parents, and players to inform of practices, games, schedule changes, scores, pitch counts, and game results.

- Lead multiple successful teams to winning records, championship appearances, and All Star selections.

- Created relationships with parents and players where coaching was fun, and playing was enjoyable, and where I was able to keep teammates together for multiple seasons, and integrated new teammates seamlessly.


Personal Baseball Experience

  • Began playing baseball at the age of 4 played until High School where I transitioned to Wrestling.
  • Participated in Pitching camps beginning at age 8.
  • Played in multiple leagues including playing up in divisions with older siblings and friends.
  • Made numerous All Star Selections.
  • Continue to play in competitive softball leagues.


Timeline

Inside Sales

Tru-Fit Products of Utah
01.2012 - Current

Master Trainer

Convergys
06.2010 - 01.2012

Warehouse Manager, Sales

Sprinkler Supply
01.2008 - 06.2010

High School Diploma -

West Jordan High School
John McCleve