John McClure
Bronx,NY
Summary
Personable and empathetic, with a strong ability to connect with individuals and families in need. Possess a foundational understanding of child protection principles and effective communication skills. Committed to making a positive impact by ensuring the safety and well-being of children.
Overview
1998
1998
years of professional experience
Work History
Safety Officer
New York State Office of Mental Health
Sep1999 - Oct2000
- Inspected worksites, practices, and gear for compliance with established safety standards.
- Responded to any emergencies as instructed and with utmost efficiency.
- Investigated incidents thoroughly, identifying root causes and implementing preventive measures accordingly.
- Provided guidance and resources to employees to maintain safety procedures and enhance protection.
- Increased employee awareness of potential hazards by creating informative signage throughout the facility.
- Warn violators of infractions or penalties.
- Maintained composure in stressful situations, confrontations, interviews, and records searches.
- Created and maintained compliant work environments.
- Maintained up-to-date knowledge of applicable laws and regulations.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- I worked flexible hours across night, weekend, and holiday shifts.
Property Protection Agent
NYC Mass Transit Authority
06.1988 - 03.1998
- Delivered exceptional customer service by promptly addressing clients'' concerns and providing clear communication on security matters.
- Completed incident reports and activity logs for accurate, current records.
- Provided support during internal investigations, gathering evidence and documenting incidents thoroughly.
- Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
- Monitored surveillance cameras and alarm systems to detect suspicious activity.
- Prevented unauthorized access to sensitive areas by maintaining strict key control procedures throughout the facility.
Education
Bachelor of Arts - Sociology
Herbert H. Lehman College
Bronx, New York01-2025
Skills
- Case analysis
- Follow-up skills
- Client assessment
- Cultural competence
- Active Listening
- Critical Thinking
- Professional boundaries
- Family assessment
- Multicultural Sensitivity
- Interviewing techniques
- Family Support
- Flexible and Adaptable
Chess, Reading, Online Learning, Playing Bass Guitar.
- Chess has honed my problem-solving and strategic thinking.
- Reading nonfiction books has enlightened me on other cultures.
- On-line Learning affords me the opportunity to learn things that interest me, like R Studio, R Script, and Social Data Analysis. .
- Bass guitar learning has taught me how to actively listen.
Timeline
Property Protection Agent
NYC Mass Transit Authority
06.1988 - 03.1998
Safety Officer
New York State Office of Mental Health
Sep1999 - Oct2000
Bachelor of Arts - Sociology
Herbert H. Lehman College