Summary
Overview
Work History
Education
Skills
Timeline
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John McCullough

John McCullough

Covington,Tennessee

Summary

Dynamic professional with experience as a Correctional Officer at TDOC, adept at managing high-risk situations and ensuring safety. Proven ability in customer service and time management, enhancing operational efficiency. Skilled in organizing and categorizing information, contributing to a significant reduction in contraband incidents. Passionate about fostering positive environments and delivering impactful results.

Overview

19
19
years of professional experience

Work History

Correctional Officer

TDOC
08.2019 - 02.2022
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.

Graphic Designer

Flex-a-chart
08.2013 - 01.2019
  • Developed creative design for print materials, brochures, banners, and signs.
  • Created engaging social media graphics that drove user engagement and increased online visibility.
  • Conceptualized creative designs for print materials, banners, and signs.
  • Created digital image files for use in digital and traditional printing methods.
  • Improved client satisfaction by creating visually appealing and impactful graphic designs for various marketing materials.

Administrative Assistant

Tipton County Museum
08.2009 - 09.2014
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.

Soldier

Army National Gaurd
09.2002 - 09.2008

We trained one weekend a month with a three week summer camp every year to prepare for potential wars. I also worked full time as a part of the funeral detail performing services for veterans. Personally, I performed in over 150 funerals in our area, and it was the most honorable job I've had in my life.

Education

Bachelor Of University Studies -

University of Tennessee Martin
Ripley, TN
05.2010

Skills

  • Customer service
  • Time management
  • Multitasking and organization
  • Organizing and categorizing

Timeline

Correctional Officer

TDOC
08.2019 - 02.2022

Graphic Designer

Flex-a-chart
08.2013 - 01.2019

Administrative Assistant

Tipton County Museum
08.2009 - 09.2014

Soldier

Army National Gaurd
09.2002 - 09.2008

Bachelor Of University Studies -

University of Tennessee Martin
John McCullough