Summary
Overview
Work History
Education
Skills
Timeline
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JOHN MCMANUS

Henderson,CO

Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Overview

8
8
years of professional experience

Work History

Store Manager

CurrentManager
03.2020 - Current
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Trained new employees on proper protocols and customer service standards.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Professional Landscaper

Men's Wearhouse – CO
04.2019 - 10.2019
  • Supported back office hiring and employment processes
  • Managed performance of team members
  • Led cross-functional projects and identified and solved complex problems across the business spectrum
  • Assisted customers in looking their very best
  • Used POS system to scan customer purchases, calculate prices and process transactions
  • Assisted with store recovery to maintain a clean and organized sales floor throughout the shift and after
  • Used & performed minor repairs and maintenance procedures on equipment utilized in groundskeeping
  • Trimmed and edged the general grounds which created an attention to detail skill
  • Worked with the customer to update landscaping designs with new plantings and improved care
  • Cut back overgrowth and created designs with skill in pruning and design
  • Strategic Thinking
  • Product Knowledge
  • Sales software proficiency
  • Organization Store & Staff Management
  • Interviewing & Hiring Relationship Building and resolve their issues and concerns
  • Assistant to Owner
  • Education
  • Cultivated positive communication and relationships with clients for satisfaction as well as generating new business.

Electronics Sales Associate

Target – VA
09.2015 - 10.2018
  • Used upselling techniques to drive sales and build customer loyalty
  • Assisted customers on the sales floor by directing them to product locations, answering questions
  • Demonstrated expansive product knowledge and made personalized recommendations to meet customer needs.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Processed credit and debit card payments to complete customer buying experience.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Utilized highly developed interpersonal and people skills to approach customers and engage in conversations.

Education

High School Diploma -

Princess Anne High School
Virginia Beach, VA
06.2010

Skills

  • Order Management
  • Mathematical Calculation and Reasoning
  • Desktops, Laptops and Mobile Devices
  • Verbal and Written Communication
  • Team Leadership
  • Leadership Development
  • Staff Training
  • Multitasking and Organization

Timeline

Store Manager

CurrentManager
03.2020 - Current

Professional Landscaper

Men's Wearhouse – CO
04.2019 - 10.2019

Electronics Sales Associate

Target – VA
09.2015 - 10.2018

High School Diploma -

Princess Anne High School

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JOHN MCMANUS