JOHN MCMILLAN
Summary
Knowledgeable Territory Sales Representative with background in driving territory sales growth through strategic account management and customer relationship building. Proven track record of meeting sales targets and expanding market presence through effective territory planning and execution. Demonstrated ability in utilizing persuasive communication and negotiation skills to close deals and foster long-term client partnerships.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Territory Sales Representative
Municipal Emergency Services
01.2021 - 12.2025
- Continually increased revenue year over year.
- Serviced existing and acquired new clients generating $1.7 million in sales revenue last year.
- Developed and maintained strong relationships with municipal clients, enhancing customer satisfaction and retention.
- Conducted technical product demonstrations and training sessions to educate emergency services personnel on equipment usage.
- Utilized CRM software to manage leads, track sales activities, and forecast revenue growth effectively.
- Analyzed competitive landscape to strategize positioning of products in the emergency services market.
Territory Sales Representative
Boise Mobile Equipment - Division Closed
08.2019 - 11.2019
- Increased territory presence 50% by preparing and executing a sales plan.
- Developed and maintained strong relationships with municipal clients, enhancing customer satisfaction and retention.
- Demonstrated equipment, conducted presentations, generated proposals, and closed sales.
- Serviced existing and acquired new clients generating $100,000 in sales revenue in two months.
- Collaborated with cross-functional teams to identify market trends and adjust sales strategies accordingly.
Certified Clinical Medical Assistant
St. Alphonsus
07.2016 - 07.2019
- Administered patient care including vital signs monitoring and medical history documentation.
- Assisted healthcare professionals with clinical procedures and patient management tasks.
- Educated patients on treatment plans, medications, and preventive health measures.
- Maintained accurate electronic health records using EMR systems to ensure data integrity.
Fire Fighter/Engineer (Part-Time)
Schell-Vista Fire Department
02.2003 - 05.2016
- Responded to emergency calls, ensuring rapid and effective firefighting response
- Managed a truck crew on assignments – engaged as Incident Commander.
- Developed, implemented, and led department training programs and created training manuals.
- Operated firefighting equipment, maintaining readiness and compliance with safety standards.
- Maintained strong knowledge of firefighting principles and suppression methods, which enabled proper decision-making in emergency situations.
Business Development Executive
Consolidated Engineering Labs
10.2005 - 05.2010
- Interfaced with C-Suite and VPs, architects, engineers, building departments, government, and municipals to present services and to build strategic partnerships.
- Analyzed market trends to identify new opportunities for revenue generation and expansion which led to a territory growth of 75%.
- Sold services and provided account management for large scale construction projects.
- Negotiated and closed long-term agreements with new clients 45% and existing clients 55% in assigned territory.
- Increased revenues from $200,000 to over $1 million.
- Managed projects including scheduling, budgets, A/R.
Account Executive
TaylorMade Water Systems
07.2004 - 10.2005
- Drove revenue growth by building and strengthening relationships with new and existing accounts.
- Increase revenue 75% by proposing new products and services to established accounts.
- Created and executed new strategies to present to key decision makers.
- Conducted market research on clients’ competition and implemented counterstrategies.
Corporate Service Manager
McMillan Technology, Inc.
06.1998 - 06.2002
- Managed and led 15 employees in the field service department and call center.
- Met with new and existing clients to sell service contracts.
- Increased service revenues from $400,000 to over $1 million annually.
Education
Bachelor of Science in Business Administration - Business Management
University of Denver
Skills
- Product knowledge
- Territory management
- Lead generation
- Competitor analysis
- Sales strategy development
- Customer training
- Technical aptitude
- Time management
- Customer satisfaction
- Relationship building
Certification
- Certified Medical Assistant - NHA
- Fire Fighter I - California State Fire Marshal
- Commercial Pilot ASEL IR / AMEL IR - FAA
Timeline
Territory Sales Representative
Municipal Emergency Services
01.2021 - 12.2025
Territory Sales Representative
Boise Mobile Equipment - Division Closed
08.2019 - 11.2019
Certified Clinical Medical Assistant
St. Alphonsus
07.2016 - 07.2019
Business Development Executive
Consolidated Engineering Labs
10.2005 - 05.2010
Account Executive
TaylorMade Water Systems
07.2004 - 10.2005
Fire Fighter/Engineer (Part-Time)
Schell-Vista Fire Department
02.2003 - 05.2016
Corporate Service Manager
McMillan Technology, Inc.
06.1998 - 06.2002
Bachelor of Science in Business Administration - Business Management
University of Denver