Heather Hays
New Braunfels
Summary
Territory Sales Representative with a strong track record in B2B and B2C sales. Achieved $957k in revenue and maintained a 95% closing rate through strategic client relationships and effective communication. Committed to driving sales growth and enhancing team performance.
Overview
9
9
years of professional experience
Work History
Territory Sales Representative
Fortier Inc
08.2025 - 06.2026
- Identified potential customers and developed relationships with key decision makers.
- Attended industry conferences and trade shows to stay up-to-date on market trends.
- Promoted brand awareness through effective communication of product features and benefits.
Sales Representative
Foodservice & Restaurant Supply/FRS - IFG
Charleston
04.2021 - 11.2024
- Generated $957k in revenue for the fiscal year ending 2024 through strategic networking and competitive pricing in the restaurant, school, and hotel sectors.
- Managed client relationships effectively resulting in a high closing rate of 95%.
- Generated leads and located opportunities for market expansion and business growth.
- Collaborated with management team to develop targeted strategies that expanded customer base in designated territory.
- Presented product information to clients, enhancing understanding and engagement through effective communication.
- Provided superior customer service by responding quickly to inquiries, resolving issues, and following up promptly on orders.
- Arranged in-person meetings and visited with clients to improve success of sales pitches.
- Collaborated with cross-functional teams to design and execute sales strategies that boosted engagement at trade shows and industry events.
Operations Manager
Cross County Restaurant Supply
Charleston
01.2017 - 04.2021
- Championed client retention by rapidly resolving high-stakes account issues, securing a 95% customer retention rate.
- Managed daily operations across multi-county territory, aligning sales, service, and inventory for seamless client delivery.
- Cultivated vendor and logistics partnerships to streamline supply chains, preventing stockouts and maintaining client trust.
- Recruited, trained, and mentored high-performing sales support team, enhancing team stability and engagement.
Skills
- B2B and B2C sales
- Sales forecasting
- Contract negotiation
- Product knowledge
- Communication skills
- Problem solving
- Time management
- Communication skills
- Product knowledge
Timeline
Territory Sales Representative
Fortier Inc
08.2025 - 06.2026
Sales Representative
Foodservice & Restaurant Supply/FRS - IFG
04.2021 - 11.2024
Operations Manager
Cross County Restaurant Supply
01.2017 - 04.2021